WAKECommunities Coordinator, University Advancement chez Wake Forest University

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter and Supporting Documents:

• Navigate to the "My Experience" application page.

• Locate the "Resume/CV" document upload section at the bottom of the page.

• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees:

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A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Summary: In collaboration with the Philanthropy and Donor Engagement leaders and the WAKECommunities Manager, the WAKECommunities Coordinator executes donor engagement opportunities in specific geographic metropolitan areas, known as WAKECommunities. In conjunction with other team members, the WAKECommunities Coordinator aspires to grow and strengthen a spirit of giving and attachment to Wake Forest among Wake Forest alumni, families, and friends - inspiring them to consistently connect with the institution through a commitment to Pro Humanitate.

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Job Description

Essential Functions:

• Champions a shared vision for Community engagement, inspiring stakeholders to embrace a collective commitment to advancing the mission and values of Wake Forest University.
• Supports the WAKECommunities Board of Directors including, but not limited to:
  • Identifies and recruits highly qualified volunteers to lead Community efforts. 
  • Delivers training programs to equip volunteers with the necessary skills and knowledge, conducting regular training sessions.
  • Manages volunteer activity assignments (5-10 per month, per volunteer) and liaises with the Board to provide regular updates on campaign progress and milestones.
  • Ensures the integrity and relevance of content across WAKECommunities and Board member platforms with accuracy and timeliness.
  • Facilitates and presents content at board meetings - including but not limited to the preparation of agendas, meeting materials, scheduling, communications and follow up with internal staff and volunteer board members. 
• Serves as a primary liaison with WAKECommunities volunteers and leadership, fostering strong relationships and facilitating referrals of constituents and Community assets.
• Assists with the organization and execution of an annual volunteer summit of WAKECommunities leaders and Wake Forest University leadership.
• In partnership with the WAKECommunities Manager, examines market composition; assists in setting goals and tracking key performance indicators such as aggregate RMFL and receptivity scores. Continuously evaluates engagement strategies, making adjustments as necessary to optimize outcomes.
• Collaborates with University Advancement teams to deploy compelling campaign messages and engagement by leveraging cross-functional expertise.
• Travels as necessary to assigned WAKECommunities.
• Attends and assists with other University Advancement events when necessary.
• Have high standards for your work and are proud to contribute to a mission-driven organization.
• Get excited about the prospect of joining a team that is making a difference in people’s lives every day.

Required Education, Knowledge, Skills, Abilities:

• Bachelor’s degree required or an equivalent combination of education and experience.
• Desire to foster and continue collaboration among teams and individuals with a strong focus on investing in the professional and personal development of team members.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to plan, organize, and direct multiple programs and activities in a fast-paced environment.
• Knowledge of communication principles, media, and marketing techniques.
• Knowledge of social media best practices, trends, and emerging social and online platforms.
• Strong writing, analytical, and presentation skills.
• Possesses an entrepreneurial spirit.
• Demonstrated skills in examining and re-engineering operations and procedures and developing and implementing new strategies and procedures.
• Accuracy and attention to detail regarding print media and events coordination.
• Ability to organize workflow and coordinate activities.
• Experience using or ability to learn project management systems and methodologies.
• Ability to multitask and meet deadlines.
• Ability to recruit, train, supervise, and motivate volunteers within an area of specialty.
• Ability to foster a cooperative work environment.
• Ability to work evenings/weekends.
• Ability to meet the requirements of the University’s automobile insurance policy.
• Respect for the dignity and abilities of all people.
• Ability to maintain confidentiality pertaining to information contained in donor records and system data.

Preferred Education, Knowledge, Skills, Abilities:

• Experience in a higher education environment.
• Knowledge of Wake Forest University and its alumni, families, and friends. 
• Experience working with high-level volunteers.
• Event/Experience management.

Accountabilities:

• Responsible for own work.

Physical Requirements and Environmental Conditions:

Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. No adverse environmental conditions expected.

Note: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.

Additional Job Description

Time Type Requirement

Full time

Note to Applicant:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.  

 

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [email protected] or (336) 758-4700.

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