VP of Sales Operations chez Employee Family Protection

Description

Position Summary:

The VP of Sales Operations has a critical leadership role responsible for optimizing sales processes and performance. This leader will report to the Sr. Vice President – Business Development or Chief and plays a vital part in bridging the gap between sales strategy and execution. By driving efficiency and effectiveness across sales teams, the VP of Sales Operations has a direct impact on revenue growth and profitability. As the VP of Sales Operations, your primary goal is to optimize sales processes and drive revenue growth.

The successful VP of Sales Operations is a key player in modern sales organizations; the VP of Sales Operations is expected to wear many hats. They must possess a unique blend of sales acumen, operational expertise, and technical knowledge to succeed in this demanding role. From sales process optimization to performance analytics and technology implementation, the VP of Sales Operations is accountable for ensuring that all operational machinery is well-oiled and running smoothly.

All employees of the Company are required to comply with the terms, conditions and obligations set forth in the Data Privacy and Security Manual and associated data privacy and security policies as a condition of continued employment. 

Key Responsibilities: 

• Sales Process Optimization: To streamline sales processes, you’ll need to: 

1. Analyze current sales workflows to identify inefficiencies and areas for improvement 
2. Design and implement new processes that reduce waste, increase productivity, and enhance overall customer experience
3. Develop and maintain standardized best practices across all sales teams

• Sales Forecasting and Pipeline Management: To drive revenue growth and improve sales performance, you’ll be responsible   for: 

1. Developing accurate sales forecasting models that predict revenue and growth
2. Monitoring and analyzing sales pipeline health, identifying trends and opportunities for improvement
3. Developing and maintaining a robust pipeline management process that ensures consistent revenue growth

• Sales Enablement and Training: To ensure that sales teams have the necessary skills, knowledge, and resources to succeed,   you’ll be responsible for: 

1. Creating and maintaining sales playbooks and training materials that align with the organization’s sales strategy 
2. Coordinating onboarding and ongoing training programs that ensure sales teams have the necessary skills and knowledge
3. Providing sales teams with the necessary resources and tools to succeed

• Territory and Quota Planning: To drive revenue growth and improve sales performance, you’ll be responsible for: 

1. Designing and optimizing sales territories that alight with the organization’s sales strategy 
2. Developing fair and motivating quota structures that drive sales performance and revenue growth 
3. Analyzing and adjusting territory and quota plans based on market conditions and sales performance

• Additional Responsibilities may include:

1. Oversight of Field Services
2. Direct Supervisor to Manager of Field Services
3. Recruitment and retention of per-diem field staff
4. Per Diem Case Management
5. Coordination of services between Benefit Service Center and Field Services
6. Aligning Field Service goals with Account Management

Requirements

 Qualifications and Experience Requirements: 

• Bachelor’s degree in business, or related field (or equivalent experience of a minimum of seven (7) years). 
• Resident State Health and Life Licensure is required. 
• Five (5) to seven (7) years of experience in sales, sales operations, or related role. 
• Advanced experience working in the employee benefits industry specifically in professional services delivering plan management (managed services) employee benefit services.
• A deep understanding of sales methodologies and best practices in developing sales incentive plans