- Junior
- Bureau à Faribault
Description
Job Summary:
We are seeking an Automotive Service Dispatcher?to join our growing team. Full-time Monday-Friday, no evenings, or weekends!
Duties/Responsibilities:
· This position organizes and distributes service jobs to the technicians to insure timely, high-quality repairs
· Stay informed of each technician’s workload giving them the right work, the right amount of work, at the right time
· Coordinate and schedule service appointments with technicians and customers
· Monitor and track service orders to ensure timely completion
· Communicate with Service advisors regarding service updates, delays, or changes
· Greet customers as needed and assist Advisors with Customer loaner needs
· Drive exceptional customer experience
Requirements
Required Skills/Abilities:
· Ability to multitask and prioritize tasks effectively
· Familiarity with phone systems and customer service protocol
· Strong organizational skills and attention to detail
· Excellent communication skills, both written and verbal
· Mechanical knowledge/experience is beneficial
Postuler maintenant