Intensive Care Manager, Adult (Nashville, TN) chez Mhctn

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness.  Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. 

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Intensive Care Manager, PACT (Nashville, TN)

$1,500 sign-on bonus opportunity opportunity

Schedule: Monday to Friday, 8:00 AM - 4:30 PM (onsite/field)

JOB SUMMARY: Provide continuous treatment team care management services to consumers with severe and persistent mental illness and other team members’ consumers.

RESPONSIBILITIES:

• Continual assessment of consumers’ needs, and development of individualized service plan and crisis plan with measurable goals to ensure needs are met.
• Assist with referral and linkage to community resources and advocate for consumers whenever necessary.
• Participate in rotating on-call schedule, which includes after hours and weekends.
• Ensure consumers are seen upon discharge from the hospital and Diversion Services within Agency standards.
• Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
• Ensure efficient transition of consumers when needed within the Agency and the community.
• Meet productivity standards as indicated in the Policies and Procedures.
• Meet regularly with Care Management Supervisor (individual and group).
• Attend morning and weekly team meetings as scheduled.  Follow-up with the plan(s) developed in each meeting. 
• Facilitate education of consumer and/or involved collaterals to psychiatric diagnosis and appropriate treatment options.
• Respond to urgent/crisis consumer needs as appropriate to position with assistance of supervisor, crisis services, and clinic staff by developing plans and interventions
• Develop and maintain relationships within family unit and friends.
• Ensure timely and appropriate documentation as required by the Agency.
• Develop and maintain community relations through prompt follow through with contacts.
• Complete individualized review (concurrent review) based on consumer’s needs to be provided to payor.
• Participate in rotation to facilitate daily group activities for consumers involved with CTT.
• All duties associated with Care Manager I.

REQUIREMENTS:

• Bachelor’s degree (B.A., B.S.) in Mental Health related field.
• Essential Requirements for the Position:
• Valid Tennessee Driver’s License
• Acceptable Motor Vehicle Report (MVR)
• Acceptable Criminal Background Investigation
• Personal Automobile Insurance

Core Competencies:

Team Oriented

•  Attend team meetings
•  Participate in team meetings
•  Assist team members as needed
•  Aware of role they play on the team
•  Ability to share responsibilities of care
• Can diffuse even high-tension situations comfortably

 Recovery Focused

•  Individualized service plans
•  Progress notes reflect quality service
•  All domains are addressed with each consumer as needed
•  Utilization of natural supports within the community
•  Tolerance/patience to work through barriers
•  Side by side philosophy
• CM is in the home regularly

 Time Management/Organization

• Meet deadlines
• Prepared for meetings
• Assessments and service plans are completed timely
• Progress notes are entered timely
• Plan for time off
• Prioritize well
• Self-Disciplined
• Flexible

 Integrity and Trust

• Honesty
• Professionalism
• Dependability
• Strong follow-through

 Approachability

• Engagement skills
• Crisis management skills
• Ability to give and accept feedback
• Ability to work with other departments
• Understanding and empathic
• Good listener

Reporting to this Position:

• None

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

​BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:

• Medical Insurance/Prescription Drug Coverage
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Basic Life and AD&D Insurance
• Short- & Long-Term Disability
• Supplemental Life Insurance
• Cancer Insurance
• Accident Insurance
• Critical Illness Insurance
• 403b - Retirement Plan
• Calm App for medication and mental health
• Gym membership discounts 
• Pet Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.