PATIENT SERVICES COORDINATOR chez Radiology Associates

Patient Services Coordinator

Location: Inverness, FL
Job Type: Full-Time
Company: Radiology Associates

Join our team and make a difference in patient care every day!

About Us
Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare.

Position Overview
We are seeking a full-time Patient Services Coordinator to join our fast-paced outpatient imaging center in Inverness, FL. In this role, you’ll be the first point of contact for patients and play a vital part in ensuring a positive and efficient experience. You will handle patient registration, verify insurance information, and provide exceptional customer service in a professional and compassionate manner.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner

• Collect copays, deductibles, and outstanding balances

• Review scheduled appointments and radiology orders for accuracy

• Verify insurance information and obtain necessary authorizations

• Accurately enter demographic and insurance data into the system

• Answer multi-line phones and direct calls appropriately

• Provide excellent customer service, addressing patient needs and questions

Qualifications

• High School Diploma or GED required

• Minimum 1 year of experience in a medical office or healthcare setting

• Strong computer and data entry skills

• Excellent communication and customer service abilities

• Knowledge of medical terminology preferred

• Familiarity with Medicare, Medicaid, PPOs, and HMOs a plus

Benefits

Radiology Associates offers a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance

• Paid Time Off (PTO) and Paid Holidays

• Company-Paid Life and AD&D Insurance

• Employee Assistance Program (EAP)

• Travel and Identity Theft Protection

• Employee Recognition Programs

• 401(k) Retirement Program

• Employee Referral Bonus Program

Additional Information

Equal Opportunity Employer – We comply with all applicable federal, state, and local laws.

Drug-Free & Tobacco-Free Workplace – We are committed to a safe and healthy environment.

E-Verify Participant – We participate in E-Verify to confirm work eligibility in the U.S.