Site Manager: Medical Assitant chez Live Family Care PLLC

Description

Job Title: Practice Manager (Site Manager: Medical Assistant)

Location: 2019 Welsh Road, Dresher, PA 19025
Employment Type: Full-Time
Schedule: Monday – Friday, 8:00 AM – 4:00 PM

About Live Urgent Care

Live Urgent Care is a fast-growing network of urgent care centers dedicated to clinical excellence and patient-first care. Our team members benefit from state-of-the-art training, including access to our Patient Simulation Lab, designed to strengthen clinical skills and prepare staff for real-world patient encounters. We pride ourselves on innovation, quality care, and fostering a supportive and collaborative work culture.

Position Overview

We are seeking a Practice Manager (Site Manager: Medical Assistant) to lead the daily operations of our Dresher clinic while providing hands-on patient care. This dual-role position combines leadership and clinical expertise, ensuring the facility runs efficiently while maintaining the highest standards of medical and patient care.

Key Responsibilities

• Oversee day-to-day clinic operations to ensure efficiency, compliance, and exceptional patient experience.
   
• Manage staff scheduling, training, performance reviews, and role assignments.
   
• Monitor inventory, medical supplies, and equipment maintenance.
   
• Promote a supportive, patient-centered culture aligned with Live Urgent Care’s mission.
   
• Conduct operational and safety audits to ensure compliance with infection control and regulatory standards.
   
• Assist providers with exams, procedures, and occupational health services.
   
• Perform lab tests, specimen collection, and screenings (drug testing, TB, audiometry, etc.).
   
• Support minor procedures such as wound care and suture removal.
   
• Accurately document patient encounters and maintain EMR compliance.
   
• Educate patients on medications, treatments, and follow-up care.
   
• Assist with front desk duties, including registration, scheduling, and insurance verification.
   

Compensation & Benefits

• Competitive base salary, commensurate with experience.
   
• Monthly and quarterly performance bonuses, including a $250/month perfect attendance bonus.
   
• Paid Time Off (PTO) – up to 2 weeks annually, plus company-recognized holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and Easter).
   
• Health, dental, and vision insurance (after 90 days).
   
• Group life and AD&D insurance.
   
• 401(k) with 3% company match.
   

Why Join Live Urgent Care?

• Cutting-Edge Training: Hands-on access to our Patient Simulation Lab and continuing education.
   
• Career Growth: Clear pathways for advancement across our expanding healthcare network.
   
• Collaborative Culture: Work in a patient-focused, team-driven environment that values excellence and innovation.

Requirements

Education:

• Minimum requirement of a high school diploma or equivalent
• Current certification as a Medical Assistant
• Current CPR and First Aid certification

Experience and Qualifications:

• Proven experience working as a Medical Assistant in a healthcare setting; experience in Urgent Care is preferred
• Ability to establish and maintain effective relationships with staff, patients, and families
• Willingness to take initiative and responsibility for actions
• Open to constructive criticism and feedback when necessary
• Provide exceptional customer service to patients and third-party vendors

Knowledge and Skills:

• Understanding of medical terminology and electronic medical records (EMR) systems
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to work in a fast-paced environment
• Knowledge of medical procedures, equipment, and instruments
• Ability to work independently or as an active member of a team
• Competence with common PC applications including Internet, Email, and Microsoft Office.
• Excellent customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Excellent verbal and written communication skills.
• Experience with EKGs and Phlebotomy preferred but not required

Physical Demands:

• Occasionally required to sit
• Occasionally required to walk
• Occasionally required to reach with hands and arms
• Occasionally required to lift moderate weights (25-50 pounds)
• Finger dexterity required
• Hand coordination required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.