Appointment Setter chez Chapman Automotive Group

Chapman Automotive Group is seeking friendly, motivated Appointment Setters for our team at Freeway Chevrolet in Chandler! In this role, you’ll connect with customers, schedule appointments, and help create a positive first impression of our dealership. We’re looking for great communicators with a positive attitude, a team mindset, and a passion for delivering excellent service.

If you enjoy helping people and want to grow your career in a fun, fast-paced environment, we’d love to hear from you!

What We Offer:

• Competitive Compensation: Starting at $20 per hour, plus commission.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Facilitate communication between customers and dealership counterparts via email & phone.
• Assist customers with scheduling sales and service appointments.  
• Provide clear, helpful communication to everyone you interact with.
• Multitask between speaking with customers and notating customer accounts.

Desired Qualifications and Experience:

• A minimum of 1 year of experience in a customer service role/phone sales a plus.
• Experience working in a high-volume outbound call center environment is preferred.
• Proficient with software and technology.
• Exceptional verbal and written communication skills.
• Strong interpersonal skills, demonstrating the ability to think from the customer’s perspective and show empathy.
• Team oriented with the ability to work independently when required.
• Fluent in written and verbal English. Bilingual is a plus!
• Must pass a pre-employment background check and drug screening.

Hours and Work Environment:

This is a full-time, in-office position at Chapman Freeway Chevrolet in Chandler with multiple shifts available. Candidates must be flexible to work various schedules.

To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.