(00015082) Benefits Specialist chez Namb

Join Us on a Purpose-Driven Mission to Serve Others — Benefits Specialist Wanted!

At the North American Mission Board (NAMB), we’re more than an organization — we’re a family committed to faith-driven service and ministry impact. As a Benefits Specialist, you’ll play a vital role in caring for those who serve by ensuring our employees and missionaries receive the support, guidance, and coverage they need to continue their ministry with peace of mind.

About the Role

The Benefits Specialist, based on-site at our Alpharetta, Georgia office, is part of the HR Benefits team and is responsible for administering all aspects of NAMB’s domestic and international benefits programs (United States, Canada, and Puerto Rico). This includes health, wellness, retirement, life insurance, disability, and leave management.

This position is in-person, as it requires close collaboration with employees, HR teammates, and vendors to ensure excellent service, compliance, and care — all while supporting NAMB’s mission to reach North America with the hope of Christ.

Key Responsibilities

Benefits Administration & Compliance

• Research, analyze, and administer all healthcare, wellness, retirement, and leave programs.
• Assist with benefit processes, administration, advocacy, education, and training.
• Maintain compliance with all applicable federal, state, and local laws (COBRA, ERISA, 5500, ACA, etc.).
• Partner with benefit brokers and vendors on plan summaries, invoicing, renewals, claims, and disputes.

Leave & Disability Management

• Administer all leave of absence programs, including FMLA, ADA accommodations, Workers’ Compensation coordination, and organizational-specific leave policies.
• Track and document leaves accurately to ensure compliance and timely follow-up.
• Manage Short-Term Disability (STD) and Long-Term Disability (LTD) claims, serving as the primary point of contact for employees and carriers.

Employee Support & Communication

• Serve as the liaison between employees and insurance providers.
• Resolve benefit-related questions and issues promptly and professionally.
• Plan and support the annual open enrollment process and employee benefit education.

System & Data Integrity

• Conduct HRIS system testing (UAT, regression, configuration validation) related to benefits, leaves, and payroll-impacting processes.
• Ensure issues are documented, communicated, and resolved accurately.
• Maintain data accuracy and confidentiality in Workday and related systems.

Collaboration & Ministry Partnership

• Support the Senior Benefits Manager with ongoing projects and initiatives.
• Attend all benefits and HR trainings and maintain awareness of new regulations and best practices.
• Demonstrate a servant-hearted attitude and collaborative spirit in all interactions.

Qualifications & Experience

• Associate or bachelor’s degree required.
• 3–5 years of related benefits administration experience required.
• Strong understanding of benefit laws, compliance requirements, and HRIS systems (Workday experience a plus).
• Excellent communication, organization, and interpersonal skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
   

Preferred:

• HR certification (SHRM-CP, PHR).
• GBA, CEBS Certification
   

Physical & Personal Qualities

• Ability to sit, talk, and hear regularly, with occasional standing and walking.
• Capable of light lifting (up to 10 pounds).
• Warm, energetic, and approachable personality with a heart for service.
• Active member of a local church and aligned with NAMB’s mission and values.
• Exhibits integrity, humility, and a collaborative spirit.
   

Why NAMB?

Join a purpose-driven organization dedicated to equipping churches and ministries to spread the hope of Christ across North America.

We offer:

• Opportunities to serve in a faith-based environment focused on community and spiritual growth.
• The chance to support churches and ministries as they live out their calling.
• Medical, dental, vision, and life insurance coverage.
• Competitive retirement plans to secure your future.
• Disability insurance for peace of mind.
• Generous paid time off, paid holidays.
• A team culture built on integrity, teamwork, and purpose.
   

Be part of something meaningful — apply today and help us equip churches and ministries to fulfill their mission with passion and purpose!