- Junior
- Bureau à London
Do you want to help our Operations team supercharge our growth? Do you want to learn about the future of finance?
The impact you will have:
Automation starts with good data. Elliptic prides itself on enabling our customers to be at the cutting-edge of financial crime risk management and our internal processes need to be the same.
You’ll be part of an Operations team building the foundations to automation and improve for the next phase of Elliptic’s growth. Working closely with the Operations team you will ensure our data is clean and available across our core systems. Learn how to drive commercial outcomes and see how data acts as the foundation to drive the Company strategy.
Key Responsibilities
What you will do:
Keep the operational backbone of our revenue engine humming from reviewing qualified leads through to logging renewals and expansion deals in the CRM. As a RevOps Intern you’ll work with HubSpot and commercial technology daily.
This 9-month internship will give you hands-on experience maintaining the systems and data that power our entire customer lifecycle - from first prospect touchpoint through renewal and expansion. You'll work closely with our Operations Associates and the broader team to ensure our CRM is always accurate, complete, and actionable.
Customer Lifecycle Operations
- Work as part of a team maintaining data hygiene and enforce CRM compliance across the full customer lifecycle.
- Support Operations Associates in:
- Ensuring deal accuracy, stage progression, and timely updates;
- Track onboarding milestones, renewals, and help drive visibility into opportunities in a timely manner; and
- Track and report on data quality metrics.
- Ensure completeness of company data in the CRM and ensure that duplicate entries are resolved.
- Support Operations Associates in:
- Review historic customer context to ensure that the foundations upon our contracts lifecycle is accurate and reliable
- Be responsible for executing a structured project to audit and correct historic customer data; and
- Review legacy contracts and ensure CRM accurately reflects contract terms, renewal dates, and package details.
- CRM Administration
- On-going user provisioning and permissions management; and
- Maintain CRM documentation.
Skills, Knowledge & Expertise
You will be a great fit here if you:
- You love optimising in your everyday life - you’re constantly looking for ways to make thing better;
- Have great attention to detail and are organised - you enjoy working with tools like Notion; and
- You want to learn what it takes to scale a business and work with commercial deals - you have aspirations to start your own thing one day.
Bonus Points for:
- Comfortable working with data and spreadsheets - you have a STEM background, acquired online certifications or worked with data in your side hustle; and
- An interest in crypto
Job Benefits
Learning & Development
- $1,000 Learning & Development budget to use on anything (agreed with your manager) that contributes to your growth and development
Vacation/Leave
- Holidays: 25 days of annual leave + bank holidays
- An extra day for your birthday
- Enhanced parental leave: we provide eligible employees, regardless of gender or whether they become a parent by birth or adoption, 16 weeks fully-paid leave
Benefits
- Private Health Insurance - we use Vitality!
- Full access to Spill Mental Health Support
- £100 cryptocurrency for you!
