Due Process Officer - Job #1060 chez North Los Angeles County Regional Center (NLACRC)

THE ORGANIZATION

North Los Angeles County Regional Center “NLACRC” is a private, non-profit agency that is contracted with the State of California, Department of Developmental Services, to provide services to individuals with intellectual and developmental disabilities. NLACRC is one of the largest regional centers in California and has proudly served the San Fernando Valley, Santa Clarita Valley, and Antelope Valley since 1974. We serve individuals across the lifespan from infants and toddlers, school age children, transition-age youth, to adults and aging adults.

SUPERVISION

This position does not supervise others. Receives direction from the Fair Hearings and Administrative Procedures Manager.

THE POSITION AND JOB SUMMARY

Prepares and conducts administrative hearings, investigations and other due process. Conducts investigations of alleged consumer rights violations

EXAMPLES OF DUTIES: (These are examples of the types of duties that may be performed. Additional duties may be added.)

1. In consultation with the department manager, responds to administrative hearing requests, including researching cases, preparing hearing materials, and representing NLACRC at hearings.

2. In consultation with and assigned by the department manager, responds to service provider appeals.

3. Provides support to other departments, as needed.

4. Performs other related duties as required.

KNOWLEDGE AND SKILLS:

Knowledge: California developmental services system, Regional Center internal operations including eligibility and service delivery, administrative principles and practices. Computer usage.

Skills: Research, critical review, conflict mediation, decision making. Interpretation of complex governmental (and other) regulatory information. Strong oral and written communications.

EDUCATION and/or EXPERIENCE

Any combination equivalent to or likely to provide the required knowledge and skills is qualifying. A typical way to obtain the knowledge and skills would be: a Bachelor’s degree in Social Work or a related field and a minimum of 5 years of increasingly responsible professional experience (after graduation) in a related setting. A Master’s degree in a related field may be substituted for 3 years of experience, or, a Juris Doctorate from an accredited law school and a minimum of 2 years of increasingly responsible professional experience (after graduation) in a closely related human services setting.

NLACRC Offers an Excellent Benefits Package: 

We offer employees a variety of health and dental plans. 

• Health Insurance - NLACRC pays the full cost of coverage for certain Medical plans for employee only. We also provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs. 
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents.  We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents
• Pre-Tax Flexible Spending Account for eligible health care expenses
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for employees 
• No cost Vision plan for employees and eligible dependents 
• Retirement plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees
• NLACRC offers two (2) deferred compensation plans - 457 and 403(b) 
• Participate in the Public Service Loan Forgiveness program
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness and sabbatical time
• Holidays – NLACRC offers 12 paid holidays throughout the year
• Most positions are offered a hybrid – remote option

Professional Development Opportunities & Growth

NLACRC values the professional development of staff! Consumer Services Managers have the opportunity to work with the senior-leadership team and acquire new leadership skills. 

Diversity, Equity, and Inclusion 

At NLACRC, we value and celebrate diversity! In September 2021, NLACRC launched an initiative to enhance and strengthen our commitment to diversity and belonging. 

Compensation 

This is an exempt position. The salary range is $82,809.67 - $111,318.00

Base Pay Rate / Salary Range Information

The actual amount offered within the posted salary/pay rate range will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.

NLACRC is an equal opportunity employer. Further, NLACRC will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.