Homeoffice Fractional Security Coordinator chez Fortis
Fortis · Greenville, États-Unis d'Amérique · Remote
- Professional
Engagement: Part-time / retainer + per-deployment day rate
Location: Remote + Travel (domestic/international)
Reports to: Security Team Lead or Department Director
Role Summary
Deployable, client-facing coordinator who plans and runs secure coordinations and mission planning while building and maintaining vetted local-assets. Blends advance work, on ground operational management, vendor validation and training, and on-ground facilitation to deliver discreet, high-reliability support for UHNW and high-profile clients in line with Fortis’ philosophy of protection.
Fortis Philosophy & Client Profile
- Support executive-level and UHNW clientele with a low-profile, concierge-caliber approach.
- Operate to Fortis standards: discretion, proportionality, and client dignity at all times.
- Integrate with chauffeured operations to deliver a premier combined security, concierge and operational experience.
Key Outcomes
- Zero-incident, on-time operations with clear comms and smooth handoffs.
- Actionable advance products delivered to standard and on schedule.
- Depth and quality of trained local providers in priority markets.
- High client confidence and repeat engagement.
Core Responsibilities
Operational Support
- Deploy on-ground for client-facing facilitation and security operations.
- Lead planning for movements/events that meet the security threshold (threat, complexity, profile, venue).
- Provide Operational Journey Support in secondary markets.
- Serve as security SME on complex, multi-stop itineraries; integrate drivers, assets, venues, and event security.
- Produce advance packets: site/route surveys, risk snapshots, arrival/departure diagrams, communication plans.
- Liaise with FBOs, hotels, and venues for access control, back-of-house routing, VIP holds; maintain operational plans, communications and AARs.
Client Communication & Planning
- Act as day-of client point of contact for security-tier operations; set comms rhythm and escalation thresholds.
- Deliver concise briefs and rolling updates; translate risk and logistics into options with trade-offs and recommendations.
Security Network & Development
- Recruit, vet, train, and qualify local security providers across multiple locations.
- Deliver brand-aligned onboarding/training to providers (standards, attire, comms, reporting, client etiquette).
- Scout and vet markets, run practical assessments, and supervise trial deployments.
- Provide coaching and administrative lift to the Network Team; track readiness, currency, and coverage gaps.
Guardrails & Standards
- Low-profile posture; proportional, lawful operations and strict confidentiality.
- Adhere to SOPs for advance work, communications discipline, documentation, and post-operation reporting.
Qualifications
- 4–8+ years in executive protection, protective operations, secure transportation, or corporate security.
- Operational experience in relevant locales or comparable contexts; strong cross-cultural management skills.
- Advance work and operational planning expertise; threat assessment and risk mitigation background.
- Surveillance and counter-surveillance detection; HUMINT/SIGINT exposure advantageous.
- Medical training (BLS/CPR required; trauma care such as TCCC/TECC preferred).
- High degree of physical readiness and professional bearing.
- Demonstrated network/vendor management (sourcing, vetting, training, performance management).
- Strong written products (briefs, advances, AARs) and concise radio/phone communications.
- Tech-forward: mapping/wayfinding, secure comms, digital document control; GSOC/dispatch familiarity a plus.
- Preferred: Formal EP training; military/LE or corporate EP background.
Licensing & Arming (Jurisdiction-Dependent)
Where lawful and client-approved, maintains appropriate licensing/credentials for armed assignments; maintains training/qualification records and adheres to strict use-of-force and storage policies.
Attributes: Successful individuals have some of the following capacities
- Challenges-welcome mindset; takes ownership and delivers beyond expectations.
- Persuasive, direct communicator who adapts to the audience; every update has a clear point.
- Rapid trust builder with disciplined boundaries and confidentiality.
- Service-oriented—finds joy in high-touch client support, including mundane tasks that create outsized value.
- Strong emotional intelligence; reads context, personalities, and cultural cues to de-escalate and influence.
- Holds both Western and local perspectives; explains local nuance to traveling principals and teams.
- Calm, threat-aware judgment; decisive under pressure with a bias for safe, simple plans.
Travel & Availability
- Variable hours; peaks around travel windows/events (nights/weekends/holidays).
- Short-notice domestic/international travel; valid passport and driver’s license.
Compliance & Screening
- Background and reference checks required.
- Adheres to all local laws, licensing, and use-of-force rules in operating jurisdictions.
Performance Metrics
- On-time departure/arrival rate; variance vs. planned ETAs.
- Provider bench strength and coverage in priority markets; quarterly adds and retention.
- AAR quality and closure of corrective actions within SLA.
- Client satisfaction (post-op surveys/CSAT) and repeat-engagement rate.
- Compliance: documentation completeness, comms discipline, and incident/near-miss reporting.