Director of Facilities chez Paul Mitchell Schools

Position Summary

The Director of Facilities oversees maintenance, safety, and day-to-day building operations across all campuses. This role ensures each school remains clean, functional, and compliant through proactive inspections, vendor management, and timely resolution of facility issues. The Director will travel monthly to each campus to assess building conditions, review contracts, and support campus teams.

Key Responsibilities

Operations & Maintenance

• Oversee daily facility operations, ensuring each campus remains safe, well-maintained, and aligned with brand standards.

• Monitor and prioritize requests in the facilities ticket system, responding quickly based on urgency.

• Conduct monthly campus visits to evaluate facility conditions and follow up on open items.

• Maintain preventive maintenance schedules for major systems (HVAC, electrical, plumbing, etc.).

• Support campus staff with practical troubleshooting and repair coordination.

Vendor & Service Management

• Manage and evaluate cleaning vendors, janitorial contracts, and laundry service providers.

• Source, schedule, and oversee maintenance and repair contractors.

• Review bids and service agreements to ensure competitive pricing and quality work.

• Coordinate with general contractors on renovation or improvement projects.

Lease & Cost Oversight

• Review facility-related spending, contracts, and vendor performance at each location.

• Research market rent trends in WA, ID, and UT to support competitive lease renewals.

Safety & Compliance

• Ensure all campuses meet building, fire, and ADA safety standards.

• Maintain safety documentation, inspection records, and compliance readiness.

• Partner with campus leaders on emergency preparedness and safety procedures.

Qualifications

• (Preferred, not required) Experience in multi-site facilities or maintenance management (education, retail, or service environment preferred).

• Strong understanding of building systems and general maintenance practices.

• Skilled at coordinating vendors, comparing bids, and managing service performance.

• Excellent communication, organization, and follow-through.

• Trade licenses (electrical, plumbing, etc.) or general handiness strongly preferred.

• Valid driver's license and ability to travel monthly to all campuses.

• Ability to complete physical requirements of the role including climbing ladders, lifting 25+ lbs regularly, etc.

Success in This Role

• Maintenance and cleaning requests are prioritized and resolved quickly.

• Campuses remain safe, compliant, and consistently presentable.

• Vendor contracts and lease terms are cost-effective and well-managed.

• Campus teams receive reliable, responsive facilities support.