SERVICE DRIVE MANAGER -Honda Dealership chez Honda Dealership

Service Drive Manager – Honda Dealership

Location: Downtown Los Angeles, CA 

Salary Range: $90,000 – $150,000 annually (based on experience and performance) 

Employment Type: Full-Time

About Us

Located in the heart of Downtown LA, our Honda dealership is a fast-paced, customer-first environment where service excellence meets Southern California energy. We’re committed to delivering top-tier automotive service and building lasting relationships with our community.

Position Overview

We’re looking for a driven and experienced Service Drive Manager to lead our service department. This is a high-impact leadership role for someone who thrives on motivating teams, optimizing operations, and ensuring every customer leaves with a smile.

This opportunity is ideal for:

• A superstar service writer ready to take the next step into management
• A seasoned manager looking to lead a high-performing team of service advisors

Key Responsibilities

• Lead and manage the service drive and advisor team
• Ensure exceptional customer service and satisfaction
• Oversee scheduling, workflow, and service lane efficiency
• Train and mentor service advisors and support staff
• Monitor KPIs and implement process improvements
• Collaborate with parts and sales departments to streamline operations
• Ensure compliance with Honda and dealership standards

Qualifications

• Minimum 2 years of automotive service management experience or proven track record as a high performing service advisor 
• Strong leadership and communication skills
• Proven ability to drive performance and customer satisfaction
• Familiarity with dealership management systems (e.g., CDK, Reynolds & Reynolds)
• Valid driver’s license and clean driving record
• Fluency in Spanish is a plus

Benefits

• Competitive salary with performance-based bonuses
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development and training opportunities