- Senior
- Bureau à Lafayette
Responsible for the management and operation of the Department of Pharmacy in accordance with the hospital's stated philosophies, goals, and objectives to ensure the consistent provision of high-quality patient care.
Responsibilities
- Job Specific Duties
- Assures that the highest quality of employees is hired, and appropriate licensure is maintained.
- Coordinates the daily activities of the pharmacy department including the scheduling of necessary staff to carry out pharmacy services.
- Receives and researches all requests from health care professionals (including, but not limited to medical, pharmacy, nursing, or remote hospital staff) for drug information and provides written/verbal response.
- Cultivates and maintains good working relations with the Medical Staff and other department personnel.
- Coordinates and participates in the initial training/orientation of new pharmacists and technicians.
- Performs mandatory review of each employee's performance in a timely manner.
- Participates in the formulary review process by developing drug monographs, related data collection, and recommendation for submission to the Pharmacy & Therapeutics Committee.
- Coordinates reporting of Adverse Drug Reaction reports on a quarterly basis to the Pharmacy & Therapeutics Committee.
- Ensures compliance with State and other regulatory agencies such as the JCAHO, DEA, FDA, etc.
- Maintains appropriate hospital/pharmacy licensure.
- Oversees pharmacy inventory and stock levels, ensuring adequate quantities while avoiding excess amounts.
- Oversees clinical pharmacy functions (MUE, patient medication history/review, pharmacokinetics).
- Works in conjunction with all Nurse Managers to ensure efficient and accurate distribution, storage, and security of all pharmaceuticals in areas outside of the pharmacy department.
- Attends and participates in all assigned hospital committees.
- Reviews departmental systems, effects changes as needed to improve services and simplify workflow.
- Monitors workflow of the department; promotes harmonious working environment; encourages staff involvement in improvement for the department.
- Follows policies and procedures in the seven areas of the Environment of Care to include: safety, security, hazardous medical/waste, emergency preparedness, life safety, medical equipment and building utility systems.
- Understands role in maintaining standard inventory PAR levels.
- Understands reorder points (based on PAR levels).
- Understands process for ordering product through wholesaler.
- Understands process for ordering product direct from manufacturer.
- Describes monitoring process.
- States process for adding items to 'Want Book.'
- Demonstrate ability to run shelves for re-ordering product.
- States hospital/department policy and procedure for ordering.
- Demonstrates ability to place order using the ECHO system.
- Demonstrates ability to check for appropriate contract and generic substitutions in the ECHO program.
- States necessary lead times for ordering items
- Hospital Wide Requirements
- Observes department/hospital policies concerning smoking, telephone use, dress code and other rules governing conduct while at work. Follows established hospital guidelines with regards to appropriate access of information.
- Meets hospital wide and department specific educational requirements. Attends all annual mandates / required in-services: (i.e. CPR, Safety, infection control), CPR current if required. Maintains a current Employee Health screening status as per hospital policy.
- Utilizes hospital/departmental manuals appropriately. Knowledgeable of location and use of emergency response equipment. Responds to Emergency Preparedness Plans according to hospital policy.
- Attends and participates in a minimum of 3/4ths of required meetings such as departmental or committee meetings. Maintains inter and intra departmental communication ex MOX.
- Employee demonstrates an understanding of and adherence to the Code of Conduct. Employee conduct reflects the company's values and a commitment to the Code of Conduct
- Maintains a safe and orderly work area. Cleans equipment as needed. Maintains equipment in safe and proper working condition through correct use and appropriate notification of malfunction.
- When indicated, completes occurrence reports in a timely manner.
- Complies with and helps to enforce safety and health policies. Applies appropriate ergonomic principles to reduce the potential for job related injuries.
- Implements all policies and procedures to identify and reduce the risks of acquiring and transmitting infections among patients, employees, and others.
- Follows appropriate channels of communication.
- Displays effective customer relations skills.
- Identifies self-improvement/department improvement needs and seeks appropriate resources. Accepts responsibility for action and omissions.
- Willing to adjust personal schedule to meet hospital staffing needs.
- Reports to department on time and prepared to begin assigned duties.
- Provides proper notification and advance notice for absence or tardiness. Takes corrective action to prevent recurrences.
- Supports and encourages harmonious working relationships. Promotes an environment for an interdisciplinary team approach.
- Self-motivated; utilizes effective time management. Seeks additional work as time permits.
- Able to act independently. Seeks guidance about questionable or uncertain situations.
- Helps assure the department runs effectively and efficiently and assists with improvement projects.
- Achieve goals set prior year (employee development sheet, item one).
- Leadership
- Clearly communicates and integrates the hospital's mission, vision, values, and goals at the department level.
- Participates in hospital-wide strategic planning process and carries out delegated initiatives effectively.
- Conducts and documents departmental meetings at a minimum of 10/year, or as appropriate to the department. Documentation includes follow-up on current issues.
- Develops and implements policies and procedures that guide and support the provision of services.
- Consistent in the administration of policies and procedures.
- Recommends a sufficient number of qualified and competent persons to provide care or service.
- Exhibits effective time management / organization skills, including, prioritizing and delegating.
- Plans & develops an annual operating and capital equipment budget based on input from employees, physicians, & others.
- Monitor financial reports, identifies variances, plans and implements opportunities for improvement. Assesses outcome of action plan. Completes monthly DOR variance report.
- Determines the qualifications and competence of department personnel. Ensures and documents competency of staff including age specific competency.
- Provides new employees with a complete orientation process that includes feedback from primary preceptors.
- Provides timely Initial and annual performance evaluations.
- Provides and communicates evaluation of staff performance on an on-going basis and at scheduled performance evaluations. Complete including all attachments, examples, specifics and goal setting with staff.
- Recruits, interviews, selects, and hires appropriate employees in cooperation with Human Resources. Turnover rate: _
- Plans and provides in-service training and continuing education of all persons in the department. Utilizes internal and external resources, as appropriate.
- Effectively utilizes the problem-solving procedure to resolve employee issues satisfactorily. Counsels' employees when necessary and takes appropriate disciplinary action. Last available employee satisfaction scores _____ increase or decrease.
- Plans, designs, measures, analyzes and improves departmental performance and maintains appropriate quality control programs. Implements on a timely basis.
- Involves & educates employees in performance improvement activities.
- Acts on performance issues identified by patients/family, physicians, quality monitors, etc. Brings appropriate issues through the hospital-wide performance improvement process.
- Identifies and supports a unit safety trainer to ensure departmental training is timely and accurate. Departmental representation at _____ % of safety trainer meetings.
- Ensures department specific policies/plans/ practices to maintain a clean, safe, and risk-free environment. Departmental response to emergency preparedness drills. ____ % code evaluation forms completed.
- Educates staff on EOC issues, including performance monitors, new/updated policies & plans, & participation and response to hospital-wide drills/incidents.
- Collaborates with Risk Management to identify, investigate, resolve, and minimize departmental occurrences.
- Reinforces the company's values and promotes the Code of Conduct.
- Meets leadership obligations under the Ethics and Compliance Program.
- Quality/Patient Safety ' Accountable for identification of risks, hazards and mitigation efforts of unsafe practices.
Qualifications
Experience - 5 years as pharmacist.
Education - Graduate of Pharmacy Program
Special Skills - Must be highly proficient in the management skills of planning, controlling, coordinating and measuring departmental activities as they relate to hospital pharmacy. Licensure - Unrestricted license through Louisiana Board of Pharmacy