Manager, Restaurant - Famous Foods chez Resorts World Las Vegas

Summary Statement:

The Restaurant Manager is responsible for leading, educating, motivating, and energizing the team to provide a world class dining experience. This role will ensure food and drink quality, while maintaining daily presentation of the restaurant.

Primary Job Duties: Includes but not limited to: 

• Administer all aspects of personnel to restaurant team members.
• Interact with customers and guests to receive feedback on their service.
• Provide ongoing education to team members on industry trends and service etiquette.
• Increase restaurant revenue through marketing strategies, networking, and team member engagement.
• Assist with restaurant opening and closing responsibilities.
• Escalate critical issues to General Manger or Director of Restaurants.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but not limited to: 

• Working knowledge of general restaurant operations.
• Working knowledge of restaurant management software system(s).
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• Ability to successfully lead and mentor a team.

Preferred: 

• Previous experience working with Forbes or equivalent hospitality rating service.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• Must be 21 years of age.
• At least three years of experience within restaurants operations or a directly related operational area/field.
• At least three years of directly related operational management experience at a similar leadership level.

Preferred:

• Previous working experience in a large, luxury resort setting.
• Excellent customer service skills.
• Hospitality degree or equivalent work experience.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following: 
  • Alcohol Awareness Card
  • Food Handling Card
  • Non-Gaming Card