- Senior
- Bureau à Louisville
Who You Are
Be Curious
We ask questions, seek to understand others, and stay curious about the problems we solve. Curiosity fuels creativity and innovation - and helps us build better solutions.
Customer First
We put people at the center of what we do - listening with care, acting with empathy, and going the extra mile to support those we serve. Customer First means understanding the needs of anyone we impact - whether that’s a customer, a coworker, or an end user - and doing right by them.
Own the Outcome
We take initiative and do what it takes to deliver results. With resourcefulness and resolve, we overcome obstacles, follow through on our commitments, and hold ourselves accountable - because each of us is empowered to make an impact.
About Alchemer
Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.
Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).
What You Will Do
We are seeking a Program Manager to establish, scale, and oversee our SaaS-focused R&D and Technology Portfolio Management Office (PMO). This highly visible and hands-on leadership role will drive strategic alignment, governance, and delivery excellence across all technology initiatives from new product development to software execution and market delivery. You will serve as a bridge between engineering, product, and executive teams to ensure our programs are delivered on time, on budget, and with measurable business impact.
How You Will Spend Your Days
PMO Leadership & Governance
- Build and lead the PMO function within the SaaS R&D and Technology organization.
- Develop and institutionalize scalable project management frameworks (Agile, Kanban, Phase Gate-Lite) tailored to SaaS product delivery.
- Establish common practices, tools, and templates for portfolio and project management; ensure adherence to company and legal standards.
- Facilitate weekly PMO syncs, monthly executive reviews, and quarterly board updates to maintain transparency and alignment.
- Drive accountability and ownership across cross-functional teams, mentoring TPMs and project leads to deliver excellence.
Portfolio & Program Management
- Oversee a diverse portfolio of technology initiatives spanning software development, R&D, and M&A integrations.
- Prioritize and allocate resources across active and proposed projects using strategic value assessments, NPV modeling, and risk factor analysis.
- Manage day-to-day portfolio activities, including defining project phases, milestones, and deliverables.
- Track and report on key performance indicators, portfolio health, and budget burndown to ensure timely and cost-effective delivery.
- Identify critical paths, mitigate blockers, and escalate issues that threaten project or portfolio success.
Strategic Planning & Execution
- Partner with engineering, product, finance, and executive leadership to align programs with company strategy and GTM priorities.
- Deliver sound investment advice and strategies based on portfolio performance and market opportunity.
- Analyze vendors, development methodologies, and delivery models to optimize efficiency and quality.
- Lead the oversight of vendor relationships, software execution, and post-acquisition integration programs.
Communication & Reporting
- Translate technical details and documentation into clear, compelling executive roadmaps and visual dashboards.
- Use data visualization and metrics to communicate portfolio performance and support decision-making at all levels.
- Develop high-quality executive presentations and board materials summarizing status, risk, and ROI
What you bring to the role
- 8-10+ years of experience in program or portfolio management, preferably in SaaS, R&D, or product-driven technology environments.
- Proven success leading cross-functional teams and complex product portfolios in high-growth or PE-backed companies.
- Exceptional executive communication and storytelling skills, with mastery in Microsoft PowerPoint and Smartsheet.
- Strong understanding of software development lifecycles (SDLC, Agile, Kanban) and GTM execution.
- Financial literacy to manage budgets, forecast PMO needs, and assess ROI using NPV and strategic models.
- Ability to execute in high-demand, resource-constrained environments while building structure and efficiency.
- High emotional intelligence and adept at reading a room, pivoting priorities, and maintaining composure under pressure.
- PMP or equivalent certification preferred; engineering or consulting background a plus.
Compensation for this position includes an annual base salary of $130,000 to $150,000, with eligibility to participate in our Employee Participation Unit program.
Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays.
Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.
At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.
Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience doesn’t perfectly align, we encourage you to apply anyway. Let’s talk!
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