Billing Supervisor chez CLEANSLATE CENTERS INC

Description

We’re seeking an experienced Billing Supervisor to lead and support our billing team in delivering efficient, accurate, and compliant revenue cycle operations. In this role, you’ll provide day-to-day oversight, training, and performance management for billing staff, ensuring all processes align with organizational priorities and regulatory standards. You’ll play a vital role in driving operational excellence, supporting team development, and contributing to the organization’s overall financial success.

What You’ll Do:

• Properly train, educate and discipline Reimbursement Specialists on required job tasks.
• Review and approve Reimbursement Specialists payroll and Paid Time Off requests.
• Utilize daily, weekly and monthly reports accordingly to supervise team.
• Work closely with Sr. Manager to grasp all aspects of any generated income and problematic areas.
• Relay important information and updates to appropriate department staff and managers.
• Perform regular internal staff audits.
• High team interaction; ability to effectively work within a team environment.
• Provide feedback to upper management on changes/updates that impact RCM.
• Effectively communicate with external vendors/payers to resolve claim issues.
• Ability to analyze and solve behavioral health, medical and lab billing issues.
• Ability to prioritize multiple tasks.
• Ability to document and explain detailed trainings and apply oral/written instructions as needed.
• Acceptable and reliable attendance and punctuality.
• Any and all other tasks or projects, as assigned.

What We’re Looking For:

• Minimum of 5 years of thorough working knowledge of entire medical billing process and revenue cycle workflow.
• Minimum of 2 years supervisory experience.
• High School Diploma or Equivalent.
• Moderate experience of Microsoft Office products.
• Knowledge of substance abuse billing and behavioral health carve out plans.
• Ability to coach staff in day to day responsibilities.
• Ability to develop and train staff on process improvements.
• Ability to achieve maximum time effectiveness.
• Ability to successfully partner with CBO Management and Operations Leadership.

Why Join Us?

• Monday–Friday schedule – no nights or major holidays
• Remote-friendly environment with flexible work arrangements
• Competitive pay and comprehensive benefits package
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision coverage + 401(k) with company match
• Company-paid life and disability insurance

Qualifications

• High School Diploma or Equivalent
• Minimum of 5 years of thorough working knowledge of entire medical billing process and revenue cycle workflow.
• Moderate experience of Microsoft Office products
• Knowledge of behavioral health carve out plans
• Ability to coach Billing Team Staff in day-to-day responsibilities
• Ability to develop and train Billing Team Staff on process improvements
• Flexible in time management
• Ability to successfully partner with CBO Management and Operations Team
• Properly train, educate and discipline all employees on required job tasks
• Review and approve Billing Staff payroll and Paid Time Off requests
• Utilize daily, weekly, and monthly reports accordingly to manage team.
• Work closely with Sr. Manager to grasp all aspects of any generated income and problematic areas.
• Relay important information and updates to appropriate department staff and managers
• Perform monthly internal staff audits.
• High billing team interaction: ability to effectively work within a team environment.
• Provide feedback to Upper Management on changes/updates regarding Revenue Cycle
• Other responsibilities, as requested by CleanSlate Leadership Team.
• Billing Process Oversight:
  • Charges, payment posting, appealing AR, mail & deposits, patient billing, internal audits, external audits, and event tracking.
• All other tasks or projects, as assigned.
• Acceptable and reliable attendance and punctuality.

Physical and Environmental Demands:

• Vision sufficient to read a computer screen, printed text, and handwritten documents.
• Manual dexterity to operate a computer keyboard daily.
• Ability to speak and hear sufficiently to communicate clearly in person and over the telephone, and in various forms of written communication.
• Ability to analyze and solve behavioral health billing issues.
• Ability to prioritize multiple tasks.
• Ability to document and explain detailed trainings and apply oral/written instructions as needed.
• Ability to work in a remote environment