Property Manager chez Hillwood Properties

Company Overview:

Hillwood Properties, based in Fort Worth, is a premier real estate developer specializing in industrial-logistics, corporate office, and retail mixed-use development, as well as airport and property management. With a commitment to excellence and innovation, Hillwood has established a reputation for quality development that drives economic growth for communities throughout North Texas. Signature developments include AllianceTexas, Circle T Ranch, and Frisco Station. To date, Hillwood Properties has developed and acquired 31 million square feet of industrial, 3.2 million square feet of retail and office, and over 4,000 multifamily units. For more information on Hillwood Properties’ flagship development, AllianceTexas, please visit www.alliancetexas.com.

Position Summary:

Hillwood Multifamily is seeking an experienced Property Manager to lead operations at our newly developed 349-unit, Class A community, Harvest House, in Argyle, TX.  Conveniently located near I-35, retail amenities and zoned for Argyle ISD, Harvest House is poised to raise the bar for excellence.  The Property Manager is a high-impact role responsible for launching and stabilizing this lease-up property. This individual will serve as the face of the community, ensuring exceptional resident experiences while driving leasing activity, operational excellence, and team performance. The Property Manager must demonstrate strong leadership, strategic thinking, and the ability to present confidently to senior leadership. The ideal candidate will bring in-depth industry experience, particularly in lease-up environments, and a commitment to upholding Hillwood’s standards of quality, service, and professionalism. This is an exciting opportunity to shape the future of Harvest House.

Responsibilities:

Leasing and Marketing:

• Develop and execute strategic leasing plans to achieve occupancy goals during the lease-up phase.
• Collaborate with marketing teams to create and implement campaigns that drive traffic and increase brand awareness, including social media and digital marketing campaigns.
• Leverage analytics to adjust pricing, concessions, and marketing strategies to optimize leasing velocity.
• Oversee the leasing team to ensure consistent delivery of exceptional customer service and accurate lease documentation.

Operational Management:

• Oversee daily operations of the property to ensure optimal performance, resident satisfaction, and adherence to company standards.
• Implement and maintain standard operating procedures for leasing, maintenance, and resident services.
• Monitor property condition and coordinate timely repairs, preventive maintenance, and capital improvements.
• Ensure compliance with all local, state, and federal regulations, including fair housing laws.
• Maintain accurate records of leasing activity, maintenance requests, vendor interactions, and resident communications.
• Provide timely and detailed reports to senior leadership regarding property performance and strategic initiatives.
• Serve as the primary point of contact for third-party vendors, contractors, and municipal agencies.

Financial Oversight:

• Responsible for achieving lease-up stabilization within targeted timelines and meeting occupancy and revenue goals.
• Prepare and manage the property’s annual budget, including forecasting revenue and controlling expenses.
• Review and approve invoices, purchase orders, and vendor contracts in alignment with budgetary guidelines.
• Monitor rent collections, delinquencies, and financial reporting to ensure fiscal health of the property.
• Regularly provide lease-up progress and financial updates to leadership team.

Team Leadership and Development:

• Recruit, train, and supervise on-site staff including leasing consultants, maintenance technicians, and concierge personnel.
• Foster a positive and collaborative team culture focused on accountability, performance, and professional growth.
• Conduct regular performance evaluations and provide coaching to support career development.

Resident Experience and Retention:

• Cultivate a welcoming and inclusive community environment that enhances resident satisfaction and retention.
• Address resident concerns and service requests promptly and professionally.
• Plan and execute resident events and engagement initiatives to build community and loyalty.
• Monitor online reputation and respond to reviews in a timely and constructive manner.

 Required Skills/Abilities:

• Proficiency in written and verbal communication in English, with the ability to interact effectively with residents, vendors, and team members.
• Strong customer service orientation and conflict resolution skills.
• Strong mathematical skills for rent pro-rations, financial calculations, and budget tracking.
• Basic knowledge of office equipment and technology troubleshooting.
• Effective leadership and team-building capabilities with a focus on coaching, accountability, and performance management.
• Ability to prioritize tasks, manage time efficiently, and adapt to a fast-paced lease-up environment.
• Strong organizational skills and attention to detail.
• Reliable transportation and means of communication for emergency response and off-site responsibilities.
• Proficient in Microsoft Office Suite and internet-based applications; familiarity with property management software such as Entrata, Realpage, etc.
• Availability to work overtime, weekends, holidays, and evenings as needed.
• Valid driver’s license and ability to travel for training, site visits, or corporate meetings, including occasional overnight stays.

 Education and Experience:

• Bachelor’s degree in Business Administration, Real Estate, Hospitality, or related field preferred.
• Minimum of 5 years of on-site multifamily property management experience, with at least 2 years in a supervisory role.
• Prior lease-up experience strongly preferred.
• Experience working with luxury or Class A communities is a plus.
• Proven track record of meeting occupancy goals, managing budgets, and leading high-performing teams.

 EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent, and it may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take additional responsibilities without notice.

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