Manager Director for Dual-Brand Complex- JDV by Hyatt & Hyatt House Charleston Historic District chez Avion Hospitality Employee Services LLC

Description

Avion Hospitality is seeking a Managing Director to lead one of Charleston’s most exciting dual-brand transformations — the evolution of a Hyatt Place into a reimagined JdV by Hyatt, alongside the continued excellence of Hyatt House Charleston Historic District.

This high-impact leadership role blends visionary brand activation with hands-on operational excellence. The Managing Director is accountable for both the pre-opening transformation and the long-term commercial and cultural success of this flagship complex — shaping how the property performs, inspires, and connects with the community for years to come.

What You’ll Do

Lead the Transformation & Launch

• Direct the renovation, design, and brand conversion of the Hyatt Place into a lifestyle-luxury JdV by Hyatt experience while maintaining the operational integrity of the Hyatt House.
• Develop a comprehensive launch roadmap that encompasses brand standards, culture, training, service rituals, and opening activations.
• Partner with ownership and Hyatt brand leadership to ensure timely, high-impact delivery of every phase.

Drive Day-to-Day Operations

• Oversee all aspects of both hotels’ performance — rooms, F&B, sales, events, engineering, finance, and people & culture.
• Provide strategic leadership to a complex operations team led by a Hotel Manager, ensuring seamless coordination and unified standards across both brands.
• Deliver exceptional guest experiences aligned with the JdV lifestyle personality and Hyatt House comfort standards.

Accelerate Commercial Growth

• Lead all revenue-generating disciplines: sales, marketing, revenue management,  and brand partnerships.
• Craft strategies that optimize the mix between leisure, corporate, group, and extended-stay segments.
• Continually evaluate business opportunities, partnerships, and local activations that strengthen both topline and brand awareness.

Elevate People & Culture

• Champion a service culture rooted in Trust, Transparency, and Results — where individuality, creativity, and ownership thrive.
• Mentor and grow department heads and emerging leaders.
• Foster a culture of accountability, recognition, and empowerment to drive engagement, retention, and performance.

Inspire Community & Brand Connection

• Build the property’s presence in Charleston’s cultural landscape through local partnerships, events, and storytelling.
• Represent      Avion and Hyatt with pride and authenticity — building trust with owners, associates, and the community.

What You’ll Bring

Why Avion

• At Avion Hospitality, our core values are Trust, Talent & Results.      We are a management organization that emphasizes being high-touch, nimble, and accessible, and invests in strong infrastructure to support our properties. 
• We partner with world-class owners and brands, bringing best-in-industry tools across ops, finance, HR, procurement, systems, and digital / revenue management, enabling you to focus on high-value leadership rather than bureaucracy.
• Due to our lower ratio of assets to property support, we can devote more focus and resources to each hotel, customizing our strategy and culture for maximum impact on each property.
• We are growth-oriented but grounded: we invest in foundational stability, not just rapid expansion, so you’ll have the structure and backing needed to execute a transformative repositioning with precision. 
• You’ll join a fast-growing organization that is already executing repositionings and managing dual or repositioned properties, offering you the platform to lead something high-profile in Charleston and influence both brand standards and organizational culture.

Requirements

• Bachelor’s degree or previous experience in the hotel hospitality field required.
• Minimum of 10 years of progressive hotel leadership, including multi-property or complex operations experience.
• Demonstrated success in opening, rebranding, or repositioning lifestyle or luxury hotels.
• Proven experience managing diverse operational disciplines — rooms, F&B, sales, marketing, and revenue management.
• Strategic commercial mindset with deep understanding of revenue optimization, sales strategy, and brand positioning.
• Financial expertise with complete P&L oversight and a consistent record of achieving or exceeding profitability goals.
• Authentic, hands-on leadership style with the ability to inspire, engage, and develop high-performing teams.
• Strong capability in F&B concept development and activation strategy, integrating local culture and guest experience.
• Excellent communication, relationship-building, and stakeholder management skills across owners, brand partners, and the community.
• Mathematical skills are needed, including, but not limited to, basic math, problem-solving, reasoning, negotiating, budgeting, profit/loss concepts, variances, and percentages.
• Alcohol awareness certification. General Manager and/or other certification as required by franchise.
• Strong leadership skills with strong oral and written communication skills.
• Attention to detail, Planning and organizational ability, Customer skills, as well as Computer skills, and general Accounting knowledge
• Comfortable working in a fast-paced environment and willing to be on call when away from work.