YourPace Enrollment and Academic Success Coach chez University of Maine

The University of Maine at Presque Isle (UMPI) is seeking a YourPace Enrollment and Academic Success Coach.   The YourPace Enrollment and Academic Success Coach plays a key role in supporting students enrolled in UMPI’s flexible, competency-based YourPace program. This student-centered position guides learners from initial enrollment through graduation, providing proactive outreach, academic coaching, and personalized support. Coaches monitor academic progress, assist with course enrollment, and help students navigate university systems, policies, and technology. By building strong relationships and collaborating with faculty and staff, Coaches promote student engagement, remove barriers to success, and foster a positive, empowering learning experience that supports timely degree completion.

Work is conducted in a collaborative environment, with remote, hybrid, or in-person work options determined in consultation with the successful candidate. Occasional travel to campus may be required for training or events. The standard schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST and will require some nights and weekends. 

For remote work arrangements, the selected candidate must provide proof of a stable and reliable internet connection with a minimum speed of 25 Mbps. Hotspots are not acceptable for this position. Employees approved for remote or hybrid work will also be required to complete a Remote Work Agreement Form annually.

For a complete list of responsibilities and qualifications, please review the full job description here.

The salary for this full time job is $45,300.00. The university will take into consideration the salary of current UMS employees for transfer/promotion depending on skills and experience. Additional benefits include medical, retirement, dental, vision, and tuition waiver programs for employees and dependents.  The UMS is a recipient of the Wellness Councils of America’s Well Workplace Award and offers wellness programs. Visit our benefits website to learn more.

Required Qualifications:

• Bachelor’s degree and/or three to five years of experience in a professional setting.
• Background in one or more of the following areas:
  • Customer service, sales, or client relations
  • Education, including admissions, tutoring, advising, or counseling
• Demonstrated ability to provide exceptional customer service and build positive, supportive relationships.
• Strong interpersonal, oral, and written communication skills.
• Proven ability to handle confidential information with professionalism and discretion.
• Excellent attention to detail and organizational skills.
• Proficiency with computers and related software applications (e.g., Microsoft Office suite, Google Workspace).
• Ability to effectively use communication and virtual collaboration tools (e.g., Zoom).
• Technology requirements for remote work: Stable, high-speed internet connection (minimum 25 Mbps; hotspots are not acceptable).

Preferred Qualifications:

• Five or more years of experience in a professional or educational setting.
• Experience working with adult learners.
• Familiarity with University of Maine systems and technologies, including MaineStreet and educational platforms such as Brightspace.

How to apply 

Materials must be submitted via “Apply Now" below or visit the UMPI Careers Page at http:// umpi.careers.maine.edu /.  

For application to be considered complete you must create an applicant profile (application) and submit ALL of the following: 

• Cover letter
• Resume

Important Information About the Recruitment Process:

• Applications will be reviewed on an ongoing basis. For full consideration, applications must be received by November 28, 2025. Applications received after this date may be reviewed at the discretion of the University.
• Finalist candidates will be asked to provide a list of professional references.
• A background check will be conducted for the selected candidate.
• Please note: The University is unable to consider applicants who require visa sponsorship.

About the University
For more than a century, the University of Maine at Presque Isle has been helping students find their path to great professional careers providing its 3,000 traditional and non-traditional students from all areas of the state, country, and world with life-changing opportunities in a caring, small-university environment. 

Further information about the University of Maine at Presque Isle can be found at https://www.umpi.edu/

The university sits on 150 acres surrounded by the rolling hills and potato fields of northern Maine and the university strives to be the region’s premier learning institution while helping to stimulate cultural and economic development in Aroostook County and the State of Maine.The university serves as an educational and cultural center for the area and its facilities are utilized for lectures, programs, concerts, dance performances, exhibits, and plays that benefit the entire region.

Learn more about what Aroostook County has to offer here.

Equal Opportunity Statement-The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/.

Clery Act- The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University’s crime statistics for the past three calendar years; and disclosures regarding the University’s current campus security policies. You may view the University’s Annual Security Report. If you have any questions, contact Safety and Security 111 Campus Center 181 Main St., Presque Isle, ME 04769 Phone: (207) 768-9580

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