Director, Employee Relations chez Orlando Health

The Employee Relations Director provides strategic direction, consultative recommendations and support for the employee relations function at Orlando Health.

They promote positive employee relations throughout the organization by ensuring development and implementation of consistent and equitable processes, providing guidance on best practices, identifying solutions, diffusing issues to mitigate risk, and maintaining legal compliance.

Office location: 55 W Gore St, Orlando, FL 32806

About Orlando Health

Orlando Health is a private, not-for-profit healthcare system founded over 100 years ago. Headquartered in Orlando, Florida, it includes award-winning hospitals, emergency departments, specialty institutes, and a broad network of physicians across Florida, Alabama, and Puerto Rico. Known for its nationally recognized trauma programs and neonatal care, Orlando Health is committed to improving the health and quality of life of the communities it serves through compassionate care, innovation, and strategic growth. 

Essential Functions

• Provides vision and critical leadership to manage the Employee Relations function in support of the values, mission, and culture of Orlando Health, and to ensure alignment of process, communication and policy.
• Develops strong working relationship with site administrative teams and corporate leadership, partnering with these teams on strategic initiatives.
• Works in partnership with the leadership of the organization in anticipating the impact of employee relations needs on future Orlando Health strategies and goals.
• Fosters a positive employee relations environment which drives engagement, inclusion, and ensures working environment free from harassment.
• Ensures that the strategic business functions of Orlando Health are supported by the appropriate information, measurements and accountability of case management tracking system.
• Develops & implements proposals for programs, projects, and initiatives in conjunction with site human resources and operational leadership teams to facilitate strategic objectives.
• Maintains knowledge of industry trends, pending legislation, and regulatory standards.
• Monitors and analyzes the employee relations compliance of the organization and reports on system progress and trends.
• Partners with site human resources in managing change to foster team member and leadership acceptance and support.
• Manages employee relations team, to include follow-up actions on a timely basis ensuring that all matters are handled promptly.
• Supports and coaches team to encourage continual education and awareness of relevant trends and legal developments in support of advancing team member knowledge and consulting expertise.
• Provides direction and collaborates with legal team, site and corporate human resources to proactively identify risks, diffuse concerns, provide employee and management consultation, conduct investigations, and resolve issues as they arise, escalating
  matters to senior leadership as appropriate.
• Presents employee relations data and analytics to site human resources.
• Serves as an escalation point for complex employee relations issues by leading or assisting with investigations, utilizing strong negotiation, conflict resolution, mediation skills, and experience.
• Reviews the impact of the employee relations function and develops recommendations to address facility and organizational training needs.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Performs all other duties as assigned.

Why Orlando Health?

At Orlando Health, you’re not just joining a team—you’re joining a mission. We’re all about purpose-driven work, supportive culture, and real growth. Whether you're at the bedside or behind the scenes, your impact matters.

Perks & Benefits That Make a Difference:

• Comprehensive Health Coverage – Medical, dental, vision, and wellness programs
• Retirement Plans – Competitive 403(b) with employer match
• Generous Leave – Parental leave, PTO, and flexible scheduling
• Education Support – Tuition reimbursement and career development
• Virtual Visits & Onsite Care – Easy access to care when you need it
• Team Member Discounts – From dining and travel to entertainment and tech
• Work-Life Balance – Programs that support your mental, physical, and financial well-being

Education/Training

• Bachelor’s degree required. Master’s degree preferred. Preferably in Business, Human Resources, or a related field.

Licensure/Certification

• SHRM-CP or PHR Certification Preferred.

Experience

• Seven years of successful employee relations leadership experience at a large-sized organization, healthcare or service industry experience preferred.
• Must have significant exposure to a variety of human resources areas including, but not limited to, employee relations, communications, strategic planning, and implementation.