2026 Summer Medical Care Solutions Internship chez Blue Shield of California Group

Your Work 

In this role, you will:

• Contribute to process improvement initiatives stemming from the Blue Cross Blue Shield Association (BCBSA) and America's Health Insurance Plans (AHIP) commitment work, including data collection, reporting, and workflow optimization
• Collaborate with cross-functional teams to identify gaps, propose solutions, and support implementation of new processes
• Assist in evaluating and documenting analytical decisions related to Current Procedural Terminology (CPT) code changes, including process mapping and governance support
• Coordinate and support real-time prior authorization workstreams, including process documentation, training, and readiness activities
• Support the organization and material preparation, and participate in workshops, governance meetings, and project reviews to gain exposure to enterprise-level healthcare operations

Below is some information on the project this intern will be working on:

• Mapping and improving end-to-end prior authorization workflows
• Supporting the rollout and documentation of real-time prior auth policies and processes, assisting with data analysis, information gathering, and reporting for industry prior authorization commitments
• Evaluating the impact of CPT code changes and their impact on prior authorization criteria
• Coordinating process documentation, training, and readiness activities across HQA/MCS teams
• Supporting intake, assessment, and integration of new process improvement initiatives

Your Knowledge and Experience 

• Currently pursuing undergraduate or graduate degree in business, healthcare administration, public health, data analytics, or related field

• Requires at least 2 years project management experience working with cross-functional teams (paid roles, internships, volunteer experience, etc.) 

• Knowledge of healthcare ecosystem; health plan and payer economics 

• Consulting and/or managerial experience

• Demonstrated interest in healthcare operations, process improvement, or data analysis

• Strong written and verbal communication skills; ability to document processes and present findings

• Familiarity with Microsoft Office (Excel, PowerPoint, Outlook, Teams); experience with data analysis tools (Tableau) a plus

• Ability to work independently and collaboratively in a fast-paced, dynamic environment

Pay Grade

$25.00 per hour for Undergraduate

$30.00 per hour for Graduate

About Our Internships

Our paid internship program is thoughtfully curated to provide students experience and exposure to the health professional industry. Interns will be given the opportunity to get hands-on experience with real work projects, build meaningful relationship and connections within the organization, and experience our mission and enterprise goals through our program curriculum centered on our leadership model (Personal, People, Thought, and Results Leadership). To see more about our internship program, check out this video. 

Our Summer 2026 Internship is June 8th or June 15th through August 14th, 2026. 

Application Process and Timeline:

• Now: Actively accepting applications
• November: If you meet the requirements, you will receive an invitation to complete Pre-Recorded Video Interview
• November - January: 2nd round interviews & offers extended

As an intern at Blue Shield of California, you will:

• Participate in impactful projects during a 10-week internship program
• Undertake a 10-week curriculum designed to familiarize interns with BSC, leadership development, exposure to the healthcare industry, and more
• Be invited to participate in BSC employee events and networking opportunities such as Employee Resource Groups, employee volunteer activities, and more

About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies. 

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. 

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!  

Our Values: 

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short. 
• Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals. 

Our Workplace Model:

At Blue Shield of California and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above). Exceptions:

o   Member-facing and approved out-of-state roles remain remote.

o   Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o   For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail. 

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.