Manager Cage chez Rivers Casino Philadelphia

Summary: Manages and directs the operations of the casino cage ensuring accurate accounting of transactions while maintaining high guest service standards.  

Engagement Expectations: 

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language.
• Proactively greet team members and guests, initiating interaction to provide service.
• Always use a positive parting remark to end the conversation.

Essential Job Functions:    

• Ensures accuracy and accounting of all cage transactions such as cash receipts, payouts, bank deposits and cashier's banks in accordance with established service standards.
• Complies with all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements.
• Determines applicant’s credit worthiness by approving or denying credit requests up to approved limits.
• Maintains casino credit records as they relate to changes to the limit or disruption of credit privileges.
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws and the Pennsylvania Gaming Control Board regulations.
• Hires, trains and manages staff in accordance with organizational and approved departmental standards, policies and programs.
• Performs all other duties as assigned.

Qualifications:

• Must be 18 years of age or older.
• High school diploma or equivalent.
• Four or more years’ related experience preferred.

• Ability to communicate with Team members and guests.
• Available to work flexible shifts, weekends and holidays. 
• Ability to obtain and maintain all necessary licensing.

 Physical and Mental Demands:

• Frequently required to see, walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Occasionally required to stoop, kneel, or crouch.
• Must occasionally lift and/or move up to 25 pounds.
• Able to interact with others while maintaining a positive and professional demeanor in a work environment that is frequently fast-paced.