Quality Automation Engineer chez Mad Mobile

Mad Mobile is an AI-driven software development company headquartered in Tampa, FL, revolutionizing the restaurant and enterprise retail industries. Our innovative solutions empower businesses to enhance customer experience, streamline operations, and drive growth through cutting-edge technology. From mobile ordering and payments to advanced point-of-sale systems, our AI-driven approach helps industry leaders stay ahead in an ever-evolving digital world. As a fast-growing organization, we foster a collaborative, dynamic, and inclusive culture dedicated to delivering exceptional value to our clients and employees. Join us in shaping the future of retail and hospitality through intelligent, technology-driven innovation.

Quality Assurance Tester (Manual & Automation) – Restaurant Technology

We are seeking a Quality Assurance Tester with a strong background in both manual and automated testing to join our growing team of highly-skilled technology professionals. The ideal candidate will also bring firsthand experience in the restaurant or hospitality industry, helping ensure our products deliver exceptional quality and usability for our hospitality clients.

Our company is in a phase of rapid growth, so our work environment is fast-moving and dynamic, yet balanced by a fun, collaborative, and informal culture typical of innovative tech organizations. Teams across sales, marketing, development, and customer success work closely together to achieve shared goals.

LOCATION: Must be based in or willing to relocate to Tampa, FL. This is an in-office role.

NOTE:  Candidates must be legally authorized to work in the United States (U.S. Citizens, Green Card holders, or valid EAD holders). Sponsorship is not available for this role.

Key Responsibilities:

• Design, create, maintain, and execute manual and automated test cases for web applications, mobile apps, and REST services.
• Use testing tools such as Selenium, Cucumber, Appium, Postman, and SoapUI to ensure high product quality.
• Isolate, replicate, and report defects; verify fixes using JIRA or similar bug-tracking systems.
• Conduct cross-platform testing across multiple physical devices and emulators (iOS and Android).
• Manage and configure mobile and tablet devices through MDM solutions.
• Participate in Agile ceremonies such as sprint planning, daily standups, reviews, and retrospectives.
• Collaborate with developers, designers, and product teams to define clear acceptance criteria and ensure alignment with customer expectations.

What We’re Looking For:

• Strong proficiency in test automation frameworks and best practices for building, maintaining, and executing automated tests.
• Proven ability to balance manual exploratory testing with automation coverage.
• Prior experience working in the restaurant or hospitality industry, with an understanding of restaurant operations, workflows, or POS systems.
• Excellent communication skills with the ability to articulate testing results, risks, and impediments clearly.
• Organized and detail-oriented approach to test documentation and reporting.
• Thrives in a fast-paced, agile environment with shifting priorities.
• Collaborative team player who values open communication and a positive, flexible attitude.
• Comfortable working in a smaller, startup-style environment where ownership and adaptability are key.

Qualifications:

• 2+ years of QA experience in web and/or mobile application testing (manual and automated).
• Bachelor’s degree in a related discipline, or equivalent combination of education and experience.
• Strong knowledge of SDLC, testing methodologies, and QA best practices.
• Hands-on experience with Selenium, Cucumber, Appium, Postman, or similar tools.
• Familiarity with JIRA or comparable issue-tracking systems.
• Proficiency in JavaScript or similar programming/scripting languages.
• Experience with Agile development (Scrum or Kanban) preferred.
• Exposure to load testing tools (e.g., JMeter) and CI/CD pipelines (e.g., Jenkins) is a plus.

You may be a good fit if you have these additional skills and/or educational background:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Familiarity with Agile development methodologies and the software development lifecycle.
• Experience with performance testing and security testing.
• Strong analytical skills and attention to detail.
• Experience with mobile or web application testing is a plus.

Our Core Values:

• Customer – WE believe that our customers deserve the best from us every day.
• Accountability – WE take ownership and make things happen.
• Teamwork – WE win as a team and have fun doing it.
• Innovation – WE innovate, inspire, ignite the future!
• Integrity – WE are honest, ethical, and trustworthy.

Why Mad Mobile?

Mad Mobile is the #38 fastest-growing company in Florida and #9 on the Tampa Bay Times Top 100 Workplace List. We’re proud of our culture and promote diversity and a healthy work-life balance.

At Mad Mobile, we're committed to taking care of our employees right from the start. That's why there's no waiting period for our plans – they kick in from day one. We're proud to offer market-leading benefits for medical, dental, and vision and cover a generous amount of your premiums. To make sure you're off to a great start, we even provide you with a $1000 HSA contribution (prorated based on your start date and split into two payments).

Additionally, we provide a 401(k) plan with a matching contribution of up to 4%, and the best part is you're fully vested from day one. At Mad Mobile, we're not only building the next generation of in-store experiences; we're also building the next generation of incredible teams.

EEOC Statement

Mad Mobile is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Mad Mobile does not accept unsolicited headhunter and agency resumes. Mad Mobile will not pay fees to any third-party agency or company that does not have a signed agreement with Mad Mobile.