Case Manager chez Louisiana State University

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Job Posting Title:

Case Manager

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM Engagement, Civil Rights and Title IX - Title IX - Response and Resolution (Asha Vyas Murphy (00006128))

   

Work Location:

0118 Robert Lee Himes Hall

   

Pay Grade:

Professional

   

Job Description:

The Case Manager serves as a liaison between the Office of Civil Rights & Title IX and stakeholders including, but not limited to: Division of Student Affairs, Student Health Center, and the LSU Police Department. The Case Manager is responsible for the intake and management of reports related to discrimination, harassment, retaliation, power-based violence, and sexual misconduct; provides supportive services for students, faculty and staff, by determining types of intervention and connecting the individuals to appropriate resources; keeps accurate and complete records; demonstrates the ability to work independently, confidentially, and sensitively; and performs training and outreach within the sphere of Title IX and civil rights compliance to the University community. 

Job Responsibilities:

40% - Facilitates the intake of complaints from students, faculty, and staff, determines appropriate course of action, refers individuals to appropriate resources, and documents interactions.

10% - Develops and disseminates resource materials and presents workshops to educate the campus community on issues relevant to discrimination, harassment, retaliation, power-based violence, and sexual misconduct.

30% - Monitors case load and progress of cases, serves as system administrator of case management system, prepares reports based on data related to cases of discrimination, harassment, retaliation, power-based violence, and sexual misconduct.

10% - Serves as a campus resource to students, faculty and staff of concern.

10% - Other duties as assigned.

Qualifications:

Education level - Master's focused in Social work, counseling, higher education, or related field

Experience Substitute - LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Minimum Years of Experience - Two Years

Specific Experience - Counseling or related experience

Preferred Years of Experience - Three Years

Preferred Specific Experience - Title IX experience in a university setting

Proficient with the following Competencies:

• Demonstrates compassion and sensitivity when interacting with students.
• Listens well and accurately assesses needs of students of concern.
• Keeps accurate, detailed, and thorough records.
• Familiarity with case management software.
• Ability to analyze data from cases, provide statistics, and write reports.
• Ability to establish and maintain professional and productive working relationships with staff at all levels at the University.
• Demonstrated commitment to creating a welcoming campus environment and a strong record of working effectively with individuals and groups from a wide range of backgrounds, both domestic and international. .
• Independently manages daily responsibilities; possess excellent time management skills.  
• Plans engaging and informative presentations for campus community.

   

Additional Job Description:

Special Instructions:

Please provide cover letter, resume, and transcripts at time of submitting application. Your official transcripts are required prior to hire. For questions or concerns regarding the status of your application or salary ranges, please contact [email protected]. This position is not available for remote work.

   

Posting Date:

November 6, 2025

   

Closing Date (Open Until Filled if No Date Specified):

March 6, 2026

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equal Opportunity Employer.

   

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

   

HCM Contact Information:

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