Treatment Coordinator at Premier Orthodontics chez Specialty Dental Brands-AZ

Description

Treatment Coordinator
Location: Chandler, AZ
Practice: Premier Orthodontics

About Premier Orthodontics:
Premier Orthodontics is a patient-centered practice known for creating confident smiles and delivering an amazing orthodontic experience. Our Chandler team is upbeat, professional, and passionate about helping patients start their smile journey with confidence and excitement.

Position Summary:
As a Treatment Coordinator at Premier Orthodontics, you are the first point of contact for new patients. You’ll guide them through their initial consultation, explain treatment options, discuss financial arrangements, and help them begin treatment with clarity and confidence. This role is perfect for someone who is personable, organized, and thrives in a fast-paced, team-oriented environment.

Key Responsibilities:

• Welcome new patients and families warmly, ensuring a positive first impression
   
• Present orthodontic treatment plans clearly and confidently
   
• Review financial options, payment plans, and insurance benefits
   
• Coordinate start-of-treatment paperwork and schedule initial appointments
   
• Communicate closely with the doctor to ensure treatment accuracy and understanding
   
• Follow up with patients who have not yet started treatment
   
• Track and report case acceptance metrics
   
• Maintain accurate patient records and documentation in the practice management system
   
• Collaborate with the clinical and front office teams to ensure smooth patient flow
   
• Deliver excellent customer service and represent the Premier Orthodontics brand with enthusiasm and professionalism
   

Qualifications:

• Previous orthodontic or dental office experience preferred
   
• Strong communication and presentation skills
   
• Professional, compassionate, and patient-centered demeanor
   
• Comfortable discussing finances and treatment details
   
• Highly organized and detail-oriented
   
• Proficient in computer and practice management software (training provided)
   
• Bilingual (English/Spanish) a plus but not required
   

Compensation & Benefits:

• Competitive hourly or salary rate based on experience (approx. $22–$28/hour)
   
• Full-time benefits may include health insurance, dental/vision, paid time off, and 401(k)
   
• Performance incentives and growth opportunities within the practice
   

Schedule:

• Full-time, Monday–Friday (no weekends)
   

Why Join Premier Orthodontics:
At Premier Orthodontics, we believe every smile tells a story — and our Treatment Coordinators play a key role in starting that story. You’ll join a team that values communication, teamwork, and making every patient feel like family.