Nursing Supervisor - Nurse Liaison Program (Hybrid Work Schedule) chez Arapahoe County, CO

About the Department

The Nursing Supervisor provides leadership to program operations and staff working in Arapahoe County Public Health’s Nurse Liaison Program. The Nurse Liaison Program (NLP) is a home visitation program that serves as a vital bridge between healthcare and social services and embodies a collaborative model of care by receiving referrals from various teams within Arapahoe County Department of Human Services (ACDHS). The NLP leverages the expertise of nurse home visitors in healthcare, child development, and health-related social needs to collaborate with human services professionals. Through this synergistic approach, the NLP aims to proactively address the safety, well-being, and permanency of children ages 0-1 referred to Arapahoe County Human Services, striving to establish a continuum of support that spans prevention to long-term stability for vulnerable individuals and families in the community. This role also works in collaboration with the Nurse Manager to offer innovative ideas for services and process improvement, serves as the subject matter expert for nurse home visitation, provides technical guidance and employee relations for staff.

Position Duties

Program Management

• Applies policies and procedures to proactively affect programs and outcomes.
• Responsible for inventory, procurement, safe storage, and reconciliation of supplies.
• Maintains compliance of Federal and State program-specific guidelines.
• Assists with all program management functions as needed.

Team Supervision

• Provides direct supervision to staff, including performance management, coaching, disciplinary actions, and training.
• In coordination with HR, position acts with compliance of County’s guidelines for employees.
• Provides leadership for nurse home visits, including managing referral workflows, service recovery, and employee relations. Includes carrying a client caseload. 
• Collaborates with internal staff to complete nurse audits, reconcile issues, and resolve errors.
• Plans and recommends additional education to staff to rectify learning deficiencies.

Program Operations

• In coordination with the Nurse Manager, reviews program operations, recommends process improvements, and develops clinic schedule to meet program deliverables.
• Within the scope of practice, provides safe, appropriate, direct patient care in a home setting.
• Maintains nurse home visitation specific documentation. Uses organizational skills to maintain correct forms and tools necessary for effective nurse home visitation operations.
• Provides oversight of compliance and is responsible for audits for grants/programs.
• Utilizes savvy detail and organizational skills to perform monthly supply inventory and reconciles purchasing documentation.
• Uses active listening skills and proactive interpersonal skills to understand what is verbalized and what is omitted from clients and staff.

Emergency Preparedness and Response

• Responds, as required, to support public health emergencies, incidents, and events. Employee participates in all exercises and drills on emergency preparedness and response, as required. Completes trainings identified as appropriate for this level employee and initiates corrective actions and responses pursuant to Federal, State, and Local laws, statutes, and regulations.

Skills, Abilities and Competencies:

• Requires a well-developed knowledge of the principles, techniques, practices, and procedures related to nursing services.
• Relates well to all kinds of people, builds rapport, and establishes trust and confidence
• Ability to communicate effectively, including delivering hard messages sensitively and compassionately
• Ability to inspire and motivate entire units and organizations
• Must be a role model for teamwork and dependability

Behavioral Competencies (these are required for all positions at ACG):
Accountability
Accessibility
Inclusivity
Integrity

Minimum Qualifications

Education and Experience:

• Bachelor’s degree in Nursing (BSN) from a school accredited by the National League for Nursing Accrediting Commission or the American Association of Colleges of Nursing.
• Professional Qualifications: Licensed to practice as a registered nurse (RN) in the State of Colorado or a Compact State. BLS and CPR certification.
• Previous experience in nursing, public health, and supervisory experience may be considered in-lieu of education requirements.

Preferred Education and Experience:

• One year of supervisory experience in Nursing
  
  

Other Qualifications

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.

Post-Employment Requirements:

• Must stay up to date on any required training, certifications, and licensures.
• Reliable transportation required for travel to all Arapahoe County Public Health clinics and various worksites throughout the Metro Denver area on an as-needed basis.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment and outside at community public health events.

PHYSICAL DEMANDS:
The following are some of the physical demands commonly associated with this position.

• Occasional physical activities such as ascending/descending stairs
• Moving oneself into different positions to provide patient care
• Standing, walking, squatting, and sitting for extended periods of time
• Moving people or objects as heavy as 100 pounds
• Communicating with others to exchange information verbally and in writing
• Operating medical equipment and keyboards/data entry devices
• Requires constant physical mobility to prepare, sterilize, and clean clinic areas, assist patients in the reception and treatment areas, and to negotiate around equipment and chairs in the examination room.
• Must use PPE

Definitions:
Occasionally: Activity exists less than 1/3 of the time.
Frequently: Activity exists between 1/3 and 2/3 of the time.
Constantly: Activity exists more than 2/3 of the time.

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