Outpatient Substance Use Program Coordinator chez Jefferson Center

At Jefferson Center, it is our policy and our mission to be inclusive and mindful of the diversity of everyone who comes through our doors. We are passionate about building a community where mental health matters and equitable care is accessible to all races, ethnicities, abilities, socioeconomic statuses, ages, sexual orientations, gender expressions, religions, cultures, and languages. 

Under the direct supervision of the SUD Program Manager, the Program Coordinator of SUD Outpatient Services will provide supervision and oversight of SUD clinicians, to include SUD Outpatient and the Recovery Clinic, as needed.  This position will assist the manager with program development, oversight, and daily operations of Jefferson Center SUD Outpatient and the Recovery Clinic. This position is intended to provide fifty percent (50%) administrative support and fifty percent (50%) clinical services.

Education, Knowledge, Skills & Experience Required:

• LPC, LCSW, LMFT or comparable license required.
• CAS or a LAC (addictions certificate) required. (May consider applicants currently working towards certification)
• Master's degree in social work, psychology, or related field required.
• Must have four or more years related experience and/or training.
• A minimum of one year experience in program management or in direct supervision of staff is necessary for this position.

Essential Duties:

• Provide direction and supportive, clinical supervision to clinicians including individual supervision for clinicians seeking licensure, individual supervision for licensed clinicians, group supervision and for Internship requirements as assigned by the Manager.
• Monitor Jefferson Center benchmark expectations and documentation standards and address productivity barriers with clinicians in a timely manner, including addressing area’s of improvement and or addressing performance concerns.
• Consult with clinicians on high-risk cases and make appropriate referrals to higher levels of care. Will have an understanding of ASAM (American Society of Addiction Medicine) and the different levels of care specific to the substance use treatment continuum.
• This position will work collaboratively both with internal and external SUD programming as well as other ancillary services across Jefferson Center and within the community such as hospitals, crisis, Department of Human Services (DHS) and criminal justice.
• Knowledge of Recovery-Based, Stages-of-Change, Motivational Interviewing, Cognitive-Behavioral Therapy (CBT), Dialectic Behavior Therapy (DBT) interventions, and other various evidence-based, trauma-informed, and culturally competent treatment.
• Review and approve clinical records and treatment plans for the SUD Outpatient and the Recovery Clinic. Provide training and support around strength-based treatment plans that contain measurable goals and are culturally relevant.  The position will assist the SUD Manager in reviewing and preparing charts for the annual site visit.
• Interview and hire staff when vacancies occur. Provide training for all new employees. Provide training on Jefferson Center policies and procedures as well as documentation requirements.
• Will carry a caseload and will be required to have a productivity rate of 27% or higher as well as be responsible for own caseload management responsibilities. This position may provide clinical support both in the SUD outpatient team as well as the Recovery Clinic.
• Attends mandatory in-services; compliance with individualized training plan if required.
• Participates in supervision with the SUD Manager by coming prepared with an agenda. Reports high risk/problem cases.  Use a problem-solving approach as well as feedback.  Attends supervision at times and intervals agreed upon with supervisor.
• Exhibits enthusiasm, courtesy, adaptability, flexibility, and spirit of cooperation in the work environment. Maintains effective interpersonal relations with consumers, peers, subordinates, upper management, visitors and the public. Uses language and behavior to promote dignity and respect.
• Effectively responds to consumer needs and problems, initiates and maintains positive interactions, timely response to phone calls, e-mail, and other requests.
• Participate in the Center’s training/ educational programs designed to enhance knowledge about Trauma Informed Care, the impact of trauma and trauma recovery, post traumatic growth.
• Monitors, coaches, and directs clinicians on implementing strategies to reach performance measurement benchmarks.
• This position may be required to provide Leadership on Site duties at one of Jefferson Center’s locations (typically where the Program Coordinators office is located) however may be required to float where there is a need for coverage to provide support concerning any safety issues that may come up and or support consumer care needs.

Other Duties:

• As determined by the Manager and the Program Director.
• Please note that this position may require on-site duties and responsibilities depending on the need of the Recovery Clinic and outpatient team.

Note: Employees are held accountable for all duties of this job.  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Salary Range: $67,300 to $85,700 annually*

Additional Salary Information*:

• The salary range above is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.*

Anticipated closing date: 11/30/2025. Review of applications will begin immediately.