Accounts Receivable and Collections Specialist chez Charcuterie

Charcuterie Artisan is looking for an experienced Accounts Receivable, Collections, and Deductions Specialist to contact customers, collect outstanding receivables, process deductions, and trouble shoot issues and challenges.  You will strike a balance between maintaining strong relationships and ensuring timely payments and compliance with company billing terms and promotions.  The Specialist should exhibit professionalism, intellectual curiosity, determination, and a positive can-do attitude.  You should have excellent communication skills, ability to work independently, and a results-oriented drive for performance.

Duties/Responsibilities

Monitor receivables to identify and target outstanding debts for accelerated collections.

Investigate historical data overdue accounts and tailor strategies accordingly.

Contact customers to inquire about overdue payments while maintaining strong relations.

Process payments and cash application.

Resolve billing, pricing, and deduction issues in a timely manner.

Update Finance and Accounting teammates weekly with account status, collection efforts, and processing of deductions.

Will be required to perform other duties as requested, directed, or assigned.

Required Skills/Abilities:

Proven experience as Accounts Receivable, Collections, and Deductions Specialist or similar role for a Consumer Goods company with multiple channels of distribution including Retail Grocery, Clubs, and Walmart.

Knowledge of billing procedures, collections, and deductions management techniques.

Working knowledge of MS Office, ERP databases, and Excel skills to include pivot tables.

Comfortable working in a results-oriented environment with weekly targets and goals.

Patience and ability to manage stress and deadlines.

Excellent communication skills (written and oral).

Positive team player and collaborator.

Education and Experience:

3 –7 years’ experience with mid-size or bigger companies.

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