General Manager (Germany) chez Fresha

Role overviewGiven our exciting and progressive growth plans, we are looking for an exceptional General Manager to come join our global business and lead and grow our offering in Germany and the wider DACH region.Reporting directly to the General Manager of France, and collaborating closely with leadership, you will lead and expand the team in Germany. Your primary responsibilities include driving commercial activities, surpassing partners' expectations, and developing and executing a strategic regional plan aligned with the go-to-market strategy.This role is ideal for individuals seeking a dynamic, fast-paced work environment, who are self-motivated, enjoy challenges, and aim to make a significant impact.Key Responsibilites

Team Building and People Development

Build and scale a high-performing local team from the ground up

Recruit, develop and retain talent, building a team of highly successful sales professionals

Motivate, drive, coach and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform

Build relationships and establish partnerships with strategic salon chains and multi-site operators currently using competitor software

Performance Management

Set, communicate and manage performance expectations, ensuring the achievement of weekly, monthly, quarterly and annual targets for commercial function

Effectively manage the sales funnel, ensuring KPI’s are achieved, conversion rates are optimized to deliver consistent incremental improvement

Ensure efficient and accurate use of HubSpot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team

Strategy and Planning

Develop and ensure the execution of regional and country-level sales strategies, achieve sales targets, drive market share and other key performance objectives for all prospect Partners across Germany

Execute and drive performance across the whole  sales cycle (planning, prospecting, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecast

Create, refine and standardize sales processes to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payments processing requests, and hiring, and training procedures

Skills, experience & qualifications required

Strong B2B commercial leadership experience in a Saas, digital sales, online marketplace or payments company managing teams across multiple locations

Experience in managing all functions within the commercial organization - Pre-sales, Inside Sales, Business Development and Account Management teams

Strong leadership skills with a proven track record for target and KPI delivery as well as ability to build teams and drive exceptional performance

Highly entrepreneurial, proactive and comfortable starting from scratch in a fast-paced, high-growth environment.

Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business

Analytical and very confident working with data

Creative thinking and problem-solving mindset

Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards

Happy to roll sleeves up and assist the team when required (team player)

Self-starter and proactive approach

Comfortable working in a fast-paced and changing environment

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