Head of Risk, Data & Feeds chez LSEG

LSEG

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. They are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from them. With extensive experience, deep knowledge and worldwide presence across financial markets, they enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how they’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. They employ 25,000 people globally, more than half located in Asia Pacific. The Group operates through four key business divisions: Capital Markets (broad range of international equity, bond and derivatives markets); Post Trade (post trade and risk management services); Data & Analytics (delivers market insights, indexes, data, tools and analytics).

LSEG prides itself on operating a neutral, trusted, well-regulated and systemically important market infrastructure and does this within a fast paced, real-time and highly regulated environment. The Group is accountable to its shareholders, clients, regulators and the societies in which it operates, and the Group Values and Behaviours underpin how the Group meets those accountabilities.

People are at the heart of what LSEG do and drive the success of their business. Their culture of connecting, creating opportunity and delivering excellence shapes how they think, how they do things and how they help their people fulfil their potential. They embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. They break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Their workplace generates an enriching and rewarding experience for people and customers alike. Their vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

Role

The Head of Risk, Data & Feeds, is responsible for providing effective second line risk oversight for the Data & Feeds business within the Data & Analytics (D&A) Division. This comprises three material areas of risk focus; the Real-Time product and estate (including Pricing & Reference Services and Quant Data Solutions), Data Platform (with critical Data-as-a-Service – DaaS, Content and DBOR transformation components) and the Data Strategy & Management (DSM) function – responsible for Data Strategy and Data Rights management. This will also involve developing a product-led view of the Data & Feeds verticals encompassing Content Operations, Amplify, Customer Operations (Service & Incident Management) and the Microsoft Partnership. In addition, this will extend to engaging with all aspects of strategy, transformation and wider change initiatives horizontally across D&A as applicable and in partnership with the Heads of Risk for the other coverage areas that constitute the D&A business. The role will provide advice, analysis and challenge to ensure that all risks within the business are appropriately identified, assessed, monitored and managed in line with its risk appetite.  The successful candidate will also contribute to ensuring that effective risk management processes are properly embedded in business activities and adopt a strategic oversight role aligned with the forward Risk Vision and drive towards a more Strategic Risk Management approach.

Critical to success is maintaining strong stakeholder engagement across the business, Group Risk and other associated units, including Engineering, Operations and Corporate Functions. The role is responsible for ensuring that risk initiatives have full buy-in from senior management and appropriately address the business’ needs. This includes helping to ensure that governance and reporting are properly embedded and recognised as providing suitable, insightful and efficient mechanisms that help facilitate appropriate risk-based decision making. As LSEG moves towards a more product-led construct and looks to drive efficiencies around New Product approvals and the Product Lifecycle (PLM) development (initiation to decommissioning) – this role will be a key contributor in helping drive and shape these efficiencies within the right guard-rails.

The successful candidate will be a direct report to the CRO, Data & Analytics, Group Sales, Group Operations, FTSE Russell and Risk Intelligence and is responsible for managing a team of several risk managers with expert domain knowledge. Given the materiality of initiatives in this space this will also require close collaboration with other Group Risk colleagues supporting the D&A team within Group Risk - Technology, Cyber and Data Risk management functions.

Key Responsibilities

The role has lead responsibility for providing effective risk oversight for the Data & Feeds business, working collaboratively across the division as well as with other stakeholders in Group Risk and the wider group. Specific responsibilities include:

• Oversight and challenge of implementation of the Group’s Enterprise Risk Management Framework (ERMF) spanning strategy, resilience, risk, M&A, change and transformation topics. 
• Providing independent 2LoD expert assessment of emerging and change risks associated with new strategy, new products, major projects; as well as those impacting the overall risk profile.
• Identification and assessment of key Top, Emerging and Transformation risks, including, but not limited to, those associated with new product development, system changes and operational resilience. 
• Senior strategy and engagement with the CRO for D&A and leaders in first line management to facilitate, evaluate and report on Risk and Control Assessment and Scenario Analysis outcomes.
• Work collaboratively with the CRO and other members of the D&A team and Group Risk to ensure that there is a consolidated picture of the risks being run across the Division provided to relevant Group, Divisional and Legal Entity governance meetings.
• Together with their team, monitor all incidents, losses, claims and complaints to ensure they are raised promptly and, in due course, recorded in the operational risk system with comprehensive root cause analysis and action tracking for those deemed to be material. 
• Further, contribute to incident reviews and providing trend analysis from a second line risk perspective to identify themes and root causes as well as driving wider read-across and thematic reviews from findings.
• Work with first line D&A Risk teams to provide input and challenge over the accuracy, relevance, completeness and timeliness of the Key Risk Indicators used to monitor all the risk profile and compliance with risk appetite.
• Work with Engineering, Operations and other Group Risk teams to ensure technology and data risks are appropriately reflected in D&A approach to risk management, including its reporting and analysis.
• Attend and contribute effectively to key governance fora to represent D&A risk and the CRO for D&A.
• Conduct risk reviews, thematic analysis, deep dives, and investigations.
• Make full utilisation of all key risk management tools and provide advice and training to first line stakeholders to ensure accurate use of tools.
• Provide leadership and development of the D&A Data & Feeds team, help drive the D&A CRO risk agenda and work collaboratively across Group Risk on wider initiatives e.g Risk Culture.

Key Skills and Experience

• Educated to a degree level, with relevant further professional qualifications considered an advantage.
• Familiarity with data management, data rights and the end-to-end data lifecycle, including hands-on experience with the technical implementation of data solutions e.g Fabric, Lakehouse, Databricks, Snowflake, either through prior risk management experience or other relevant roles (trading, operations, etc.).
• Experience of Data Services Risk Management (including market data, instrument pricing services, analytics, venues, indexes and benchmarks) and system resilience risk management.
• Extensive experience working in senior business, content operations, risk management, compliance or audit roles at major global organisations would be preferred.
• Strategic thinker with proven ability to execute with quality and efficiency coupled with excellent analytical skills and proven track record in innovative thinking.
• Sound judgement with experience of balancing competing factors to deliver optimal outcomes.
• Demonstrable success in the delivery of major projects involving significant complexity.
• Strong stakeholder management skills, with the credibility, expertise and gravitas to influence at the senior management across the Division and Group.
• A good team player who easily engages and collaborates across the Group.
• Well established network of contacts across the financial services industry.

Candidate Profile

In terms of the performance and personal competencies required for the position, we would highlight the following:

Setting Strategy

• The ability to create and articulate an inspiring vision for the organization, not only for the areas s/he is directly responsible for, but the enterprise as a whole.
• The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy.
• An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry.
• The ability to effectively balance the desire/need for broad change with an understanding of how much change the organization is capable of handling, to create realistic goals and implementation plans that are achievable and successful.

Executing for Results

• The ability to set clear and challenging goals while committing the organization to improved performance; tenacious and accountable in driving results.
• Comfortable with ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations.
• A risk-taker who seeks data and input from others to foresee possible threats or unintended circumstances from decisions; someone who takes smart risks.
• A leader who is viewed by others as having a high degree of integrity and forethought in his/her approach to making decisions; the ability to act in a transparent and consistent manner while always considering what is best for the organization.

Leading Teams

• The ability to attract and recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance; widely viewed as a strong developer of others.
• The ability to persevere in the face of challenge and exhibit a steadfast resolve and relentless commitment to higher standards, which commands respect from followers.
• A leader who is self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement by being open to feedback and self-improvement.

Relationships and Influence

• Naturally connects and builds strong relationships with others, demonstrating strong emotional intelligence and an ability to communicate clearly and persuasively.
• An ability to inspire trust and followership in others through compelling influence, powerful charisma, passion in his/her beliefs, and active drive.
• Encourages others to share the spotlight and visibly celebrates and supports the success of the team.
• Creates a sense of purpose/meaning for the team that generates followership beyond his/her own personality and engages others to the greater purpose for the organization as a whole.

Location

The role will be based in London.

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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