Project Manager, Data & Insights Solutions chez Tyler Technologies

Excellence in Project Delivery

• Lead full lifecycle implementation of Tyler’s Data & Insights solutions within the Justice domain—from scoping and kickoff through delivery, transition, and post-go-live review.
• Manage complex, multi-phase projects involving integrations with justice systems (e.g., RMS, CMS, eFile, CAD, or data exchanges).
• Translate business goals and operational outcomes into executable project plans, timelines, and measurable success criteria.
• Drive proactive risk identification and resolution, balancing scope, resources, and schedule to meet client and organizational objectives.
• Ensure consistent adherence to Tyler delivery standards, financial accountability, and documentation excellence.

• Serve as the trusted liaison for Justice clients, building strong relationships across agencies, IT teams, and executive leadership.
• Communicate clearly and confidently across technical and non-technical audiences, simplifying complexity while maintaining precision.
• Facilitate alignment between Tyler delivery teams, client stakeholders, and partner vendors to ensure integrated success.
• Lead executive-level updates and retrospectives that reinforce transparency, accountability, and progress toward outcomes.

• Collaborate with Product, Engineering, and Implementation teams to align project delivery with product evolution and best practices.
• Foster collaboration across Tyler divisions supporting Justice (Courts & Justice, Data & Insights, Digital Solutions).
• Influence continuous improvement by contributing to delivery playbooks, methodology updates, and lessons learned.

• Participate in strategic Justice initiatives that strengthen client impact and internal operational excellence.
• Contribute to process refinement and project management best practices that elevate the delivery standard enterprise-wide.
• Support development of Statements of Work (SOWs) and resource forecasts for upcoming Justice projects.
• Provide mentorship, guidance, and peer leadership to other Project Managers, modeling autonomy, accountability, and excellence in execution.

• Justice implementations are delivered on time, within scope, and with strong client satisfaction.
• Projects result in referenceable success stories demonstrating measurable impact in data transparency, performance analytics, or justice reform outcomes.
• Stakeholders trust your judgment and leadership to bring order, direction, and clarity to complex, evolving environments.
• Internal teams look to you as a driver of consistency, collaboration, and proactive communication.
• You demonstrate resilience and adaptability—leading effectively even amid uncertainty or shifting priorities.

• 5+ years of progressive experience managing complex, enterprise-level software implementation projects.
• Proven success leading multi-phase, multi-stakeholder programs—preferably in government, justice, or public sector data environments.
• PMP certification (or equivalent) preferred, not required.
• Agile or hybrid delivery experience preferred.
• Expertise in project management methodologies, with the ability to tailor approaches to project context and client culture.
• Exceptional communication and leadership skills, capable of building trust and alignment across diverse stakeholder groups.
• Strong analytical, problem-solving, and financial management skills, linking project delivery to tangible client outcomes.
• Demonstrated ability to operate autonomously, make sound decisions within ambiguity, and drive forward momentum across complex programs.
• Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

• Experience delivering data analytics, open data, or data integration projects within justice, courts, or law enforcement settings.
• Familiarity with Tyler Technologies' Data & Insights or Justice solutions, or comparable SaaS/government software environments.
• Proven ability to lead through influence, navigate organizational change, and deliver under high-stakes conditions.