Store Manager 1 chez Commercial Tire

Join the team at Commercial Tire, a proudly employee-owned company where your contributions truly matter!

We offer an exceptional benefits package that includes comprehensive medical, dental, vision and life insurance coverage.

Our employees enjoy valuable stock options, a robust 401(k) plan, and an ample PTO package that ensures you have the time you need to recharge. If you’re looking for a workplace that values you and your well-being, we’d love to hear from you!

POSITION OVERVIEW 

Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level. 

  JOB RESPONSIBILITIES 

· Responsible for providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs.  

· Ensures store team is providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs.  

· Leads the team and participates as a team player in all phases of the organization and expects the same from store employees. 

· Maintains the highest levels of customer service and satisfaction.  

· Successfully communicates the importance of customer service to all employees and ensures timely resolution of customer complaints.   

· Champions safe work practices and Commercial Tire’s safety guidelines and standards.  

· Performs all work expected of the location or ensures that all work expected of the location is completed.    

· Ensures equipment and inventory are used to achieve the maximum return on investment.  

· Ensures maintenance, appearance and condition of the store complies with security, safety, and environmental codes and city ordinances. 

· Provides adequate staffing based on store volume. Recruits, hires, trains and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development.  

· Coordinates and conducts product training; ensures the success of on-the-job training programs; and attends and participates in management training workshops. 

· Ensures safety, store hours, store cleanliness and personnel issues all fall within the guidelines of company policy as outlined in the Employee Handbook.  

· Identifies and maximizes new sales opportunities within the existing customer/equipment asset base  

· Operates and maintains company vehicles to CT standards, including: regular maintenance; cleanliness; fueling & tracking fuel receipts; insurance coverage, general upkeep, inspections, registration, etc. 

· Assists with store audits to ensure compliance. 

· Knowledgeable in all facets of a store environment. 

ACCOUNTABILTIES AND PERFORMANCE MEASURES

· Achieves annual sales, gross and net profit objectives budgeted for the store. 

· Achieves annual audit scores objectives for operations and safety audits.   

· Develops and supervises a strong team within the store.  

· Conducts annual performance reviews and supports career development training and planning for employees.  

· Recruits, hires, trains, and supervises qualified personnel.  

  COMPETENCIES and SKILLS 

· Managing people and teams 

· Customer Service 

· Sound Judgment 

· Interpersonally Savvy 

· Ethics and Values 

· Attention to Detail  

· Office Skills 

· Business Skills 

· Punctuality 

· Regular Attendance 

 QUALIFICATIONS 

  Associates or Bachelor’s Degree in Business (preferred)

  3+ years of relate business experience

  2 years experience as an Assistant Manager at CT OR 4 years management experience in a “like” industry

  Valid Driver’s License and Insurable Driving Record (Required)