Director, RCM Shared Services chez Oneoncology

Why join us? This is an exciting time to join OneOncology. Our values-driven culture reflects our startup enthusiasm supported by industry leaders in oncology, technology, and finance. We are looking for talented and highly-motivated individuals who demonstrate a natural desire to improve and build new processes that support the meaningful work of community oncologists and the patients they serve.

Job Description:

The Director, RCM Shared Services is responsible for project initiatives for practice-based revenue cycle management (RCM) teams, third-party RCM vendors and internal OneOncology teams.  This position will drive RCM projects, quality assurance functions, utilize analytics to guide workflow optimization, and lead corporate in-house RCM teams. 
 

Responsibilities

• Define and implement policies and workflows in both new and existing OneOncology practices.

• Analyze data and reporting to communicate trends and recommendations for Practice and Executive level leadership

• Responsible for day-to-day operations of any centralized RCM offerings.

• Oversee the quality processes that contribute to revenue cycle management.

• Responsible for direct leadership, training and performance of QA staff to establish and maintain best practices.

• Responsible for month-end close processes, review transactions prior to closing

• Reviews and analyzes KPI reports, identifying trends to ensure quality problems have a corresponding action plan.

• Oversee initial onboarding, support, and training experience for practices joining across all platforms.

• Owner of system admin configuration for OneOncology-owned database tables.

• Identifies training needs and develops training materials, process maps, QRG’s and step by step instructions for OneOncology practices and vendors.

• Work with the analytics team to identify meaningful metrics for deep dive RCM review.

• Participate in committees and work alongside payer and finance teams to optimize revenue opportunities.

• Ensure external vendor and in-sourced RCM compliance with all coding and billing guidelines.

• Ability to work in a matrix environment where multiple and competing customer demands are likely. 

Qualifications

• 5+ years in relevant healthcare and RCM leadership experience

• Bachelor’s degree or equivalent experience required

• Strong background in managed care payer market

• Oncology experience a plus

• Significant travel

• Strong verbal and written communication skills required.

• Must be detail oriented and organized.

• Flatiron OncoEMR proficiency desired but not required

• G4 Centricity proficiency desired but not required

• Strong Microsoft suite skills required including Excel and Powerpoint

• Knowledge of practice management software preferred

• High integrity, including maintenance of confidential information.

• Based on business need, the ability to work a flexible schedule, including some evenings and weekends. 

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