Transporter I chez Orlando Health

Location: Downtown Orlando - Orlando Regional Medical Service

Shift: Varies

Title: Patient Transporter 

About the Transport Team

At ORMC, our Transport team plays a vital role in keeping the hospital running smoothly. Whether it’s safely moving patients, delivering equipment, or providing timely support across departments, this team keeps things in motion—literally. Known for their reliability, professionalism, and compassion, our transport staff are often the friendly faces that help patients feel at ease. It’s a fast-paced, purpose-driven team that takes pride in helping others and making a difference every step of the way.

Position Summary 

This self-motivated team member works independently as well as in a team setting to transport patients, equipment, supplies, and lab specimens throughout the hospital facility. The transporter will help patients get on and off beds, stretchers, and wheelchairs. Team member will maintain a clean and safe environment by disinfecting equipment before and after patient use.

Why Orlando Health?

✔️ Education: Preferred Education Program, Tuition Reimbursement, Career Online High School, English Language Learning, and Public Service Loan Forgiveness (PSLF) 

✔️ Health: Medical, Prescription Drug Plan, Free Virtual Visits, Flexible Spending Account, Health Savings Account, Dental Plans, and Vision Plans

✔️ Retirement: Up to 5% employer matching contributions 100% vested in OH’s contributions after three years of service with 1,000 hours or more 

✔️ Well-Being: TELUS Health, Active and Fit (access to fitness centers at a low rate), Real Appeal Weight Loss Program, Discount Program via PerkSpot, Team Member Pantry, Pet Therapy, Respite Rooms, and Grab and Go Meals

✔️ Life Insurance: Basic Life and Accidental Death & Dismemberment, Supplemental Life, and Dependent Life

✔️ Time Away: PTO, Four weeks paid parental leave, Leave of Absence, Extended Leave Plan, Short-Term Disability, and Long-Term Disability

✔️ Family/Pets: Fertility Benefits, Adoption Assistance, Up to 10 days per calendar year (use for: Back-up Child Care, Back-up Elder Care, and Back-up Pet Care), Virtual Tutoring, OH Way Scholarship, and Pet Insurance

✔️ Voluntary: Auto Insurance, Accident Insurance, Hospital Indemnity Insurance, and Critical Illness Insurance

Essential Functions

 Provide safe and efficient transport of patients to all areas of the hospital.
 Assesses the patient to determine the most effective method for transport including the use of Transport Tracking Remote Data
Entry dispatch system and ADC telephone switchboard.
 Ability to vocalize and stop a process that may potentially compromise a patient’s safety.
 Responsible and accountable for reaching individual productivity standards established by the department.
 Maintain all transportation equipment and assure its cleanliness and sanitary condition.
 Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
 Possess the ability to adjust the liter flow and determine PSI in an oxygen tank as well as the ability to transfer an oxygen
regulator from one oxygen tank to another.
 Has the knowledge and ability to safely remove a telemetry unit from a patient.
 Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department,
and/or hospital.
 Assist in the distribution and retrieval of clinical equipment throughout multiple facilities.
 Assist in restocking standby storage areas or returns it to the equipment room.
 Able to communicate effectively with internal customers to modify, reschedule, and/or cancel transport requests.
 Able to critically think and prioritize patient transport requests during peak times and/or as patients status change.
 Assist with training and educating Patient Transportation and Clinical/Orthopedic Equipment Management new hires.
 Inspects equipment for proper condition and places broken equipment out of service
 Tracks receipt of all equipment, monitors inventories and reports any back orders or delivery problems to Supervisor
 Responsible for daily tracking of rental equipment such as specialty beds, wound vacs and other medical machinery by physical verification and computer generated report verification.
 Communicates with vendors, placing orders for rental equipment, receiving, and product returns
 Possess ability to track, clean, maintain, and assemble orthopedic equipment such as trapeze bed frames, traction weights and pulleys, hot/cold therapy machines, CPM, and lifts.
 Participates in community events..
 Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
 Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

 This Team Member must possess the ability to work independently as well as in a team setting with others in multiple departments and disciplines.
 Understand and demonstrate outstanding behavior and attitude of Orlando Health’s “PROMISE”, which will support and facilitate the department’s mission, vision, and values.
 Familiar with MSDA book contents and procedures
 Adheres to all Standards of Precaution, MSDS and Hand Hygiene directives.
 Participates in departmental quality assurance and improvement activities as appropriate.
 Demonstrate initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality.
 Makes room to room rounds, when required, to locate equipment for the clinical staff.
 Notes when PM, upgrade and safety checks are due and forwards equipment to Bio Meds
 Maintains accurate records of every piece of equipment delivered throughout the multiple facilities

Education/Training

 Ability to read and recognize similarities and differences between words and between series of numbers.
 Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
 Must have good working knowledge and be capable of accessing and using all department related computer systems such as
but not limited to the TeleTracking, Allscripts and all other programs that include Bed Tracking and Service Response where applicable.
 Must be able to complete required mandatory educational training.

Licensure/Certification

If required for area, must complete and be certified in:
 Maintain current Basic Life Support (BLS) certification by the American Heart Association – renewed every two years.
 National Child Passenger Safety Certification (CPS) by Safe Kids USA – renewed every two years (Palmers Hospital only).

Experience

One (1) year in patient care or customer service role to include at least three (3) months of patient transport or medical equipment distribution experience