Food & Beverage Reservations Agent chez Hilton Hotels & Resorts

%3Cp class=%22MsoNormal%22 style=%22text-align:center;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan lang=%22EN-GB%22%3E%3Cstrong%3EWELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-style:italic;%22 lang=%22EN-GB%22%3E%3Cstrong%3E%3Co:p%3E %3C/o:p%3EA new era begins at the London Hilton on Park Lane.%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-style:italic;%22 lang=%22EN-GB%22%3E%3Co:p%3E %3C/o:p%3ELocated in the heart of Mayfair, London Hilton on Park Lane was the first Hilton to open within the UK and is close to all that London has to offer. Soaring high above Park Lane, the hotel is famed for its unparalleled five-star luxury. With 453 spacious guest rooms, including 56 suites and a Presidential Suite, there is something for all.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-bidi-font-style:italic;%22 lang=%22EN-GB%22%3E2023 was the hotel’s 60%3Csup%3Eth%3C/sup%3E anniversary, which has seen the refurbishment of Executive rooms and suites as well as a re-development of the lobby level, including a brand new restaurant and bar.%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;margin-bottom:11px;text-align:start;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22font-variant-ligatures:normal;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;%22%3E%3Cstrong%3E%3Cu%3EAnnual Salary ranging from £28,000 upto £29,000%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cb style=%22mso-bidi-font-weight:normal;%22%3E%3Cspan lang=%22EN-GB%22%3E%3Cstrong%3EBENEFITS%3Co:p%3E%3C/o:p%3E%3C/strong%3E%3C/span%3E%3C/b%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpFirst%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3E28 days paid holiday increasing with service%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EExclusive high-street discounts through Perks at Work portal%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EIndustry-leading Team Member discounts on hotel stays for you, your family and friends%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EAccess to leadership and development programmes through Hilton University%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EExceptional Career opportunities and wellbeing programmes to help you thrive in the workplace%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EReward programmes, incentives and team member recognition, as well as long service awards%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3E50% off in Hilton restaurants and bars (subject to individual outlets)%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3ERefer a Friend Scheme%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpMiddle%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EUniforms provided and laundered complimentary%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraphCxSpLast%22 style=%22margin-left:18.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22mso-list:Ignore;%22 lang=%22EN-GB%22%3E·%3C/span%3E%3Cspan style=%22font-feature-settings:normal;font-kerning:auto;font-optical-sizing:auto;font-size-adjust:none;font-stretch:normal;font-style:normal;font-variant:normal;font-variation-settings:normal;font-weight:normal;line-height:normal;mso-list:Ignore;%22 lang=%22EN-GB%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan lang=%22EN-GB%22%3EFree meals on shift%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cbr%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWhat will I be doing?%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EAs a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EConvert, quickly, inquiries into contracted business%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ERespond, positively, to sales inquiries to develop future sales leads%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EIdentify sales leads, as appropriate%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ERespond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest%27s expectation%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EProvide prompt and efficient service while maintaining the hotels brand standards%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EWhat are we looking for?%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EA Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EA passion for delivering great customer service%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EA highly professional telephone manner and excellent communication skills%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EOutstanding administration and organizational skills%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EIntermediate computer proficiency%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3EPrevious experience in a Reservations environment%3C/span%3E%3C/li%3E%3Cli%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3ETertiary qualifications, or other collegiate-level degree%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%26nbsp;%3C/p%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp style=%22margin-bottom:12.0pt;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan lang=%22EN-GB%22%3E%3Cstrong%3EEVERY JOB MAKES THE STAY.%3C/strong%3E%3C/span%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cspan style=%22color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22%3EAt Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.%26nbsp; That’s why at Hilton, Every Job Makes the Stay.%3C/span%3E%3C/span%3E%3Cspan style=%22font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan lang=%22EN-GB%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;margin-bottom:9.0pt;mso-margin-top-alt:auto;vertical-align:middle;%22%3E%3Cspan style=%22background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-GB%22%3E%3Cstrong%3EFind out more about all our brands and hotels -%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Ca target=%22_blank%22 rel=%22noopener noreferrer%22 href=%22https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hilton.com%2Fen%2Fcorporate%2F%26amp;data=05%7C01%7CMaria.Fernandes%40Hilton.com%7C2a5203710e0f47dc1cb008db93513a45%7C660292d2cfd54a3db7a7e8f7ee458a0a%7C0%7C0%7C638265749301167511%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C%26amp;sdata=UE89eq1ugw6sQxrobyrn0Lvfeo5t8if%2Bw11pLoVVGB8%3D%26amp;reserved=0%22%3E%3Cspan style=%22background-color:white;font-family:arial, helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:107%;%22 lang=%22EN-GB%22%3E%3Cstrong%3EHilton Brands | Global Hospitality Company%3C/strong%3E%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan lang=%22EN-GB%22%3E%3Co:p%3E%3C/o:p%3E%3C/span%3E%3C/p%3E Postuler maintenant