- Professional
- Bureau à Buenos Aires
About the role
As a PI System Support Specialist, you will be part of a growing ISG team supporting clients across multiple industries. This role is ideal for someone with strong technical expertise in PI System architecture and tools, who enjoys solving real-time data challenges and guiding customers to maximize the value of their PI infrastructure. You’ll help implement a robust support model and contribute to continuous improvement initiatives.
In this role, you will:
- Analyze, propose, and implement solutions to client challenges in real-time data environments.
- Provide PI System guidelines and best practices to ensure optimal performance.
- Implement and manage managed services solutions across the customer portfolio.
- Optimize PI System performance and monitor system health.
- Support colleagues with day-to-day operations and troubleshoot escalated issues.
- Align with customers on initiatives and improvements.
- Draft technical documentation including user manuals, system documentation, and training materials.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 1 day a week in a client or Cognizant office in Buenos Aires, Argentina. Some travel may be required for customer visits, trainings, or events. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- Strong understanding of PI System architecture.
- Hands-on experience with PI DA, AF, Analytics, Interfaces, and Batch Interfaces.
- Ability to work independently and in multicultural teams.
- Strong analytical and problem-solving skills.
- Self-motivated and adaptable to new technologies.
- Passion for quality and customer interaction.
- Higher academic or technical education in IT, Engineering, or Automation with extensive experience in PI System tools (integration, installation, configuration, support).
These will help you stand out
- Experience with other historians (Ignition, IP21).
- Familiarity with SCADA systems or OPC servers (Kepware, DeltaV, Rockwell).
- Experience with third-party tools (SynTQ, Seeq, Qlik, SIMCA).
- Rtreports experience.
- Programming and integration skills.
- cGXP experience.
Benefits
- A career in one of the largest and fastest growing IT services providers worldwide.
- Ongoing support and funding with training and development plans.
- Opportunity to work for leading global companies.
- Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
- A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that we are going to share during the selection process.
