Homeoffice Director - Sales and Customer chez undefined
undefined · Bakersfield, États-Unis d'Amérique · Remote
- Senior
THE ROLE:
- This position will report to the: Director – Sales & Customer
- Travel Requirement: TBD
- Location: Remote
- FLSA Status: Exempt
- Employment Category: Full Time Regular
- Pay Range: $145k - $175k
Generous Brands is dedicated to inspiring people to thrive through the power of vibrant nutrition through its leading brands, Bolthouse Farms, Evolution Fresh and our joint venture with Sambazon. Bolthouse Farms is the preeminent provider of chilled juice, smoothies, and protein drinks. Evolution Fresh - is the premier, cold-pressed juice brand and maker of the new Real Fruit Soda. Through our integrated partnership with Sambazon we produce and sell their high-quality Açaí beverages.
Formerly known as Bolthouse Farms – Generous Brands was born out of the independence from its carrot operations and is poised to be the “World’s Largest Beverage Start-Up.”
Currently we have 1000 employees located across the country at our hubs/facilities in Bakersfield, CA, Rancho Cucamonga, CA & Chicago, IL.
You can connect with our brands on their socials - Bolthouse Farms (LinkedIn, Instagram and TikTok ) and Evolution Fresh (LinkedIn, Instagram and TikTok).
WHAT YOU’LL BE RESPONSIBLE FOR IN THIS ROLE
The Director of Sales & Customer Management at Generous Brands will oversee the SCM and Logistics teams. This individual will maintain overall responsibility for their teams and the assigned customers, as well as , third-party carriers, to achieve the highest level of customer service while enhancing mutual growth and profitability.
WHAT WE’RE LOOKING FOR
- Directs and leads SCM team to ensure that products consistently meet customer needs while optimizing supplies across the customer base
- Proactive problem resolution in managing customer orders. Collaborate with sales leaders on resolutions; keeps leadership informed and ensures issues are resolved timely and effectively communicated
- Pricing Accuracy. Responsible for ensuring accurate and complete customer contracts exist in internal systems and customer systems for customer base supervised
- Account Analytics– Customer Relations and Grow Revenue
- Builds customer loyalty and confidence; takes a proactive approach to meeting multiple customer needs and overseeing the effective management of orders across the team
- Selling skills – Responsible to increase revenue
- Visits key accounts at customer site or trade shows, in conjunction with sales, to jointly manage accounts and grow total company business
- Account Analytics – Proactive Problem Solving
- Leads team efforts to solve problems by gathering, analyzing, and reviewing information; determines appropriate resolution, including presenting results and recommendations to sales leaders and senior management
- Account Analytics – Contracts and Pricing
- Assists in the preparation of sales forecasts, quotes and/or negotiations. Assists Sales leadership and Sr. Mgmt in the preparation of sales forecasts, quotes and/or contract negotiations with key accounts
- Works with the Sales team to establish prices for market-based sales of regional, bulk, aged, or excess products; communicates pricing to team
- Account Analytics – Reporting & Analysis
- Reviews and analyzes reports on sales activities for team; proactively identify issues, trends, risks and opportunities to optimize operations and enhance company revenue
- Product Management
- Collaborates with production and sales, performs analysis, and makes recommendations to team on opportunities for potential product sales of excess, dated, or expanded products to increase total company sales; oversees efforts of team to increase sales throughout management of customer orders
- Systems & Technical Skills
- Thorough knowledge and experience with 1) ERP software tools used to enter and manage orders, and monitor customer accounts; 2) software tools used to manage and evaluate inventory, and 3) BI software to analyze data and report on activity; ability to instruct and oversee the systems work of others; Leadership
- Provide clear direction and communication to SCM team on a daily, weekly and monthly basis
MINIMUM QUALIFICATIONS:
- Bachelor’s degree and/or 5+ years customer service, sales, logistics experience or closely related field
- 3+ years Sales Management (must have included supervising manager level employees
ADDITIONAL REQUIRED QUALIFICATIONS:
- Proficient use of English language when speaking, reading and writing
- Strong problem-solving skills
- Computer literacy: Microsoft Office Suite to include Word, and Excel
- Strong interpersonal skills and the ability to handle a high‐stress, multi‐task environment
- Possess logical problem-solving skills, analysis and strategic thinking abilities
- Proven organizational skills with the ability to balance multiple customers and deadlines
- Must exhibit strong degree of professionalism and ability to work with limited direct supervision
PREFERRED QUALIFICATIONS:
- Knowledge of JD Edwards and other ERP systems
- Experience with Red Prairie or other inventory management systems is a major plus
PHYSICAL DEMANDS & ENVIRONMENTAL HAZARDS:
- Must be able to sit or stand for extended period of time during work period
WHAT WE OFFER
Our rich benefits packages are designed to support the health and well-being of both our eligible co-workers and their families.
- Medical
- Dental
- Vision
- Group Life and AD&D
- Voluntary Life and AD&D
- Group Short-Term Disability
- Group Long-Term Disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401(k)
- Paid Time Off
EQUAL EMPLOYMENT OPPORTUNITY
We are an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodation to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
REASONABLE ACCOMMODATIONS
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. If you are interested in applying for employment with Generous Brands and need special assistance to apply for a posted position, or if you believe you do not meet any of the required qualifications of a posted position due to a protected disability and would like to explore the possibility of an accommodation, please contact our Talent Acquisition team at [email protected].
RECRUITMENT AGENCIES:
Confidential does not accept unsolicited agency resumes. Generous Brands is not responsible for any fees related to unsolicited resumes.
