Advisor, Veterans Affairs School Certifying Official en Mohave College, AZ

About the Department

At Mohave College, we honor the service and sacrifice of our nation’s veterans and military-affiliated students by ensuring they receive the support, respect, and guidance they deserve. We’re seeking a detail-oriented, student-focused professional who is passionate about helping veterans successfully navigate their academic journey.

The ideal candidate is a dedicated higher education professional with strong knowledge of VA education benefits, compliance regulations, and student support services. They excel at accurately certifying benefits, providing proactive advising, and creating a welcoming, efficient enrollment experience for all who’ve served.

This role is for a collaborative, organized, and compassionate leader who can translate complex policies into clear communication, advocate for student success, and build strong relationships across the college and with military-connected communities. Your work will make a meaningful impact every day — helping veterans turn their goals into achievements.

See more details here. 

What We’ll Love About You:

• You have a deep commitment to serving veterans and military-affiliated students with integrity and care.
• You bring expert knowledge of VA education benefits and compliance while keeping meticulous attention to detail.
• You’re a natural communicator, skilled at explaining complex policies clearly and compassionately.
• You thrive in a collaborative environment, building bridges across departments and community partners.
• You’re organized, proactive, and student-centered, always ensuring every veteran receives the guidance they need to succeed.

What You’ll Love About Us

• We create the future. At Mohave College, curiosity drives everything we do. We inspire innovation, take smart risks, and transform challenges into opportunities for growth. Together, we design new possibilities—learning from both our successes and our setbacks as we shape the future of education and workforce development.
• We engage with passion. We bring energy, purpose, and heart to our work. Whether we’re welcoming new students, collaborating on ideas, or celebrating achievements, we lead with enthusiasm and a sense of fun. Our passion makes a difference—for our students, our colleagues, and our community.
• We build together. Diversity of thought, background, and experience is our greatest strength. We believe every voice matters and that collaboration fuels creativity. By empowering one another and working toward a shared vision, we amplify our collective impact and move the College forward.
• We live with integrity. We communicate openly, invite collaboration, and make decisions transparently. Respect and authenticity guide every interaction, ensuring trust within our teams and across our campuses.
• We care deeply. We care about our students, our colleagues, and our communities. Every action we take is grounded in service and compassion—helping others succeed is at the heart of who we are.

Benefits

• Medical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here.
• PTO
  • 120 hours per year - Staff
  • 18 hours per year - 9-Month Faculty
  • 35 hours per year - 12-Month Faculty
• Paid Holidays
  • 21 days - Staff
  • 26 days - 9-month Faculty
  • 39 days - 12-Month Faculty
• Sick Leave – 40 hours per year
• ASRS (Arizona State Retirement System)
• Tuition Voucher (to use towards Mohave courses)
• Summer hours - 4-day work week
• Work Life Balance Schedule 

Position Duties

1. Serve as the primary VA School Certifying Official, ensuring accurate and timely certification of student enrollments in compliance with federal and institutional regulations.  
2. Maintain comprehensive records of VA students, including enrollment certifications, course schedules, and benefit usage documentation.  
3. Stay current on VA regulations and procedural changes, communicating updates to students and staff as needed.  
4. Assist with compliance audits by assembling required documentation, ensuring institutional readiness, and actively participating in the audit process.
5. Provide academic advising to veteran and military-affiliated students, assisting with degree planning, course selection, transfer credit evaluation, and academic policies.  
6. Analyze student progress, offering intervention strategies to support retention and academic success.  
7. Refer students to appropriate campus resources, including tutoring, career services, and student support services.  
8. Support new student enrollment overflow from Recruitment and Admissions, ensuring timely advising and assistance during peak registration periods.  
9. Assist with Registrar’s Office overflow, including transcript evaluations, degree audits, and conferrals, ensuring accuracy and compliance with institutional policies.  
10. Develop and implement recruitment and retention strategies for veteran and military-affiliated students.  
11. Represent MCC at military education fairs, college recruitment events, and base education offices.  
12. Build and maintain partnerships community organizations, and veteran service agencies to enhance student engagement.  
13. Conduct faculty and staff training on best practices for supporting military-affiliated students.  
14. Participate in professional development opportunities related to veterans' benefits and higher education administration.  

Ensure compliance with all applicable federal and state regulations, including guidelines set by the U.S. Department of Education and the Family Educational Rights and Privacy Act (FERPA), by safeguarding the confidentiality and security of student educational records.

Minimum Qualifications

Minimum:  

• Bachelor’s degree from an accredited institution in education, counseling, student affairs, or a related field.  
• Experience in VA education benefits administration, academic advising, student services, or veteran affairs.  
• Knowledge of higher education enrollment processes and student retention strategies.  
• Strong organizational and compliance management skills.  
• Proficiency in student information systems and VA certification software.  

Preferred:  

• Master’s degree in a relevant field.  
• Military experience or experience working with military affiliated populations.  
• Experience collaborating with Financial Aid, the Business Office, and Registrar related functions.  
• Ability to interpret and apply complex policies while maintaining a student centered approach.  

Work Environment & Schedule  

• Office environment with travel required for recruitment events and student outreach.  
• Availability to work occasional evenings and weekends as needed.  

 Core Competencies:
 

• Accountability – Ensuring accuracy, compliance, and adherence to federal and institutional policies.  
• Adaptability & Flexibility – Navigating evolving VA regulations, student needs, and institutional priorities effectively.  
• Analytical Thinking – Assessing student records, interpreting VA policies, and making data driven decisions.  
• Effective Communication – Clearly conveying information to students, faculty, and external stakeholders, ensuring a thorough understanding of processes and requirements.  
• Customer Focus – Maintaining a student centered approach, prioritizing the needs of veteran and military affiliated students.   
• Problem Solving – Addressing compliance challenges, student concerns, and process inefficiencies with proactive solutions.   

Other Qualifications

Application Instructions
It is the responsibility of each applicant to have all the following documents on file in the Employee Services office by the deadline date in order to continue in the application process for this position. Application materials will not be returned.
 

1. A complete online employment application form. Please do not state 'see resume' on any part of the application. Blank spaces may be cause for rejection of the application.
2. Cover letter addressing the criteria listed in the job announcement and your qualifications for this position.
3. Resume or curriculum vitae. Optional, but encouraged.
4. Transcripts of all college work. (Unofficial transcripts or photocopies will be accepted to establish the application file. Official transcripts will be required if the candidate is offered the position.)

 
Important Notes:
 

• If any of the above listed materials are missing or incomplete, the application will not be considered.
• Items 2-4 may either be attached electronically to the application or mailed to the address below (position number must be included on all documents):

Mohave Community College
 Employee Services
 1971 Jagerson Avenue
 Kingman, AZ 86409

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