Inside Sales SMB Account Representative with German chez Lenovo

As part of Inside Sales Representative team for our growing eCommerce business, you will sell Lenovo products, services, and solutions to end-user clients (Consumer and Small Business Customer) through inbound and outbound phone calls and chats. You will be responsible for closing opportunities, selling the benefits of the full catalog of Lenovo products, and selling against the competition. You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives.You will configure, price, and quote sales solutions as well as provide, proactive follow-up and product information via the telephone. You understand Lenovo’s portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions.Key Responsibilities:Close incoming sales opportunities to achieve revenue, profitability, and short-term sales objectives.Proactively perform outbound calls to new and existing customers, identifying and pursuing sales opportunities.Assist customers with order placement, providing product information and recommending suitable products and services.Follow up on leads generated by the Customer Service Team or other departments, ensuring timely follow-up.Provide an excellent customer experience from the initial call to sale closure, ensuring high-quality service.Identify opportunities to up-sell and cross-sell products based on customer requirements.Maintain accurate call logs, reports, and documentation as required, ensuring thorough record-keeping.Collaborate effectively with internal departments and external businesses, addressing customer issues and escalating when necessary.Position Requirements:At least one year of experience in a Sales Support or similar role, preferably in the IT sector.Native/Fluent German language skills (any additional European language is a plus).Excellent communication skills, both spoken and written.Strong entrepreneurial mindset with a highly persuasive approach and motivation to close sales.Ability to provide excellent customer service and maintain high standards of quality and productivity.Ability to identify and respond to sales opportunities, demonstrating a proactive sales approach.Strong organizational skills and the ability to maintain accurate documentation and reports.Willingness to continuously learn and stay up to date with Lenovo's product portfolio through training workshops and materials.What Lenovo can offer You:Life InsuranceMeal VouchersEmployee Referral BonusLenovo and Motorola Product DiscountsEmployee Assistance Program, e.g., for health, legal & financial consultancyInternal E-learning Development Platform Available for Employees Postuler maintenant