Case Worker - CCS chez Eau Claire County, WI

About the Department

The Case Worker - Service Facilitator works with assigned participants who are diagnosed with mental health and/or substance use diagnoses throughout the lifespan. This position creates a person-centered, multi-disciplinary team which promotes participant achievement for their highest possible level of independent functioning within their community. 

Position Duties

• Serves as member of a multi-disciplinary team, supporting individuals with a recoverable mental health disorder(s) and/or a substance use disorder(s) utilizing principles of psychosocial rehabilitation; adheres to State Statutes, Administrative Code, County and Department of Health and Human Services policies/procedures and social work practice standards.
• Identifies full range of client needs through thorough investigation and assessment; differentiates between medical, psychological, vocational, social, familial, and daily living spheres; works to achieve voluntary involvement and participation in the design of a self-directed recovery plan developed to support the participant, in a manner that helps achieve the highest possible level of independent functioning.
• Provides service facilitation and coordination for participants across the life span; gathers, coordinates, and schedules regular participant recovery-based team meetings; transfers information, reviews progress, identifies barriers or provides support to the assigned participant’s individualized needs; ensures that the recovery plan and services delivered are integrated, coordinated, and monitored.
• Extends support for individuals, families, or significant others in individual, conjoint, and group formats; promotes and teaches independence, resiliency, connections to community, and informal supports to enhance and sustain the recovery process. 
• Adheres to strict record-keeping and reporting guidelines and laws in compliance with agency-defined fiscal parameters and DHS 36 required timelines; documents client contacts and services; maintains client files and client specific data for reporting purposes; creates authorizations of services for payment per an individual’s recovery plan; prepares other records and reports, as necessary.
• Maintains awareness of community resources and support services available for individuals in crisis; educates clients about available community resources and how to independently gain access to needed services.
• Establishes and maintains effective working relationships with internal and external partners; serves as advocate for clients within the community; attends and participates in staff meetings, supervision times, and other regularly scheduled meetings.
• Develops professional knowledge and skills by attending training events, conferences, and workshops.
• Performs other related duties as required or assigned.

Minimum Qualifications

• Bachelor's degree in social work or related field. 
• Appointment will be conditional upon successful completion of criminal and caregiver background checks.
• Must have valid driver’s license, an acceptable driving record, and access to private transportation for work-related duties. 
• Must possess and maintain personal automobile insurance in the amount of $100,000/$300,000.

Other Qualifications

• Certified Social Worker (CSW), Certified Advanced Practice Social Worker (CAPSW), Certified Independent Social Worker (CISW), Licensed Clinical Social Worker (LCSW), or Licensed Professional Counselor (LPC).