Manager I/II- Innovation & Environmental Division chez City of Palmdale, CA

About the Department

The full salary range for this position is as follows: Manager I  - $58.35 to $74.48 / Manager II - $64.28 to $82.11. Expected hiring range is as follows: Manager I $58.35-$64.28/ Manager II - $64.28 to $70.93. 

Under general direction, plans, organizes, controls, and directs the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the City. Coordinates long-term and short-term project planning; coordinates assigned activities with other City departments, divisions, outside agencies, and the public. Provides expert professional assistance to City management staff in all areas of expertise. 

DISTINGUISHING CHARACTERISTICS:

Manager I

Manager I is the first level in the Manager series. Incumbents in this classification exercise initiative and judgment as they supervise staff performing duties relating to the department or division assigned. This class is distinguished from the fully experienced Manager II by the more routine nature of work activities and the limited degree of independent judgment and action exercised.  

Manager II

Manager II is the second level in the Manager series.   Under general direction within a framework of established policies and procedures, the incumbent performs a full range of routine to highly complex professional and supervisory work independently, requiring advanced departmental or divisional knowledge and substantial professional experience.  Assignments are given in general terms and subject to periodic review, usually upon completion.  There is considerable latitude for discretion and independent judgment in selecting work methods to achieve established goals.

Position Duties

Essential and other important responsibilities and functions may include, but are not limited to, the following: 

• Manage and organize the planning and implementation of complex projects and activities; establish objectives, priorities, and schedules; manage project budgets.
• Assist in developing and implementing department or division goals and objectives, policies, and priorities.
• Plan, organize, and direct the activities and staff of the division; exercise direct and indirect supervision over assigned professional and technical planning staff; and select, supervise, train, and evaluate professional, technical, and clerical staff.
• Develops and standardizes procedures and methods to improve the efficiency and effectiveness of services, projects, and activities; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to their Director or Deputy Director.
• Supervise department or division staff; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as required; maintain discipline and high standards necessary for the efficient and professional operation of the department.
• Assist new or existing staff in learning departmental practices and protocols, methods, and procedures.
• Develop and implement the department or division’s goals, objectives, policies and priorities.
• Assist in preparing budgets; make budget recommendations relative to the assigned program areas of responsibility; coordinate and compile budget recommendations prepared by other staff into a comprehensive budget document; and research past expenditures and forecast next year's increases.
• Serve as City liaison and maintain strategic professional business alliances with the public, local businesses, and contractors, maintaining regular communications about new programs and changes to existing programs.
• Perform related work duties as required. 

Innovation and Environmental / Public Works

• Oversee and administer a variety of complex environmental agreements, such as the City’s solid waste franchise agreement, ensuring compliance with regulatory requirements.
• Oversee and administer a variety of energy efficiency and renewable energy projects, programs, and initiatives.
• Serve as project manager for the City’s Wireless Communication Facilities program, ensuring that the telecommunication facilities are in full compliance with the City’s standards.
• Assist the Director/Deputy Director in coordinating with other stakeholders for the City’s Fiber/Dark Fiber program, ensuring that the infrastructure adequately meets the City’s current and future needs.
• Oversee the implementation of the City’s illegal dumping master plan in coordination with other divisions in the City and the local enforcement agency.  Ensure the City is in full compliance with all agencies in regard to environmental-related regulations. 
• Serve as project manager for a variety of technological initiatives, which involve ensuring the infrastructure for future technologies, including communications, and working with telecommunication providers to ensure that local stakeholders receive adequate technology services while maintaining the City’s policies towards the installation of the needed infrastructure.
• Provide enhanced regulatory compliance by coordinating with local, state, and/or federal agencies related to solid waste and recycling.
• Represent the City to community groups, outside agencies, and professional organizations as required; and respond to citizen inquiries and requests for information related to all Innovation & Environmental Division programs.
• Provide the implementation and management of education and outreach programs, including Community-Based Social Marketing outreach efforts to educate the public about appropriate environmental initiatives.
• Responsible for the timely response to concerns and/or complaints of the public and City staff related to all Innovation and Environmental Division programs.
• Review periodically and monitor the City’s EPIC (Energy for Palmdale’s Independent Choice) program to ensure the financial health and operations of the Program.
• Advise the Management of new legislations/policies at all levels of government to formulate forward-looking policies and best business practices.

Minimum Qualifications

QUALIFICATIONS:

Knowledge of:

• Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management.
• Principles and practices of budget development and administration.
• Principles and practices of employee supervision, either directly or through subordinate levels of supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
• Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned functional area.
• Contract management practices in a public agency setting.
• Applicable Federal, State, and local laws, codes, and regulations.
• General principles of risk management related to the functions of the assigned area.
• Record keeping principles and procedures.
• Modern office practices, methods, and computer equipment and applications related to work.
• English usage, grammar, spelling, vocabulary, and punctuation.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.

Ability to:

• Recommend and implement goals, objectives, and practices for providing effective and efficient services.
• Plan, organize, assign, review, and evaluate the work of staff, and train staff in work procedures.
• Evaluate and develop improvements in operations, procedures, policies, or methods.
• Prepare clear and concise reports, correspondence, policies, procedures, and other written materials.
• Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, and regulations.
• Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Effectively represent the department and the City in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals.
• Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems.
• Operate modern office equipment, including computer equipment and specialized software applications programs.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines.
• Make sound, independent decisions within established policy and procedural guidelines.
• Use English effectively to communicate in person, over the telephone, and in writing; make effective presentations before the public, commissions, and City Council.
• Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines in politically sensitive situations.
• Maintain confidentiality of sensitive information.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.
• Provide quality customer service.

EDUCATION AND EXPERIENCE: 

Any combination of education and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: 

Experience:
Five years of increasingly responsible experience in an applicable field, including three years of experience in a supervisory or management capacity.

Education:

A Bachelor's Degree from an accredited college or university with major coursework in a related field.

Licenses/Certifications/Other Requirements:

WORKING CONDITIONS:

Physical Demands:

Mobility: frequent use of a keyboard; frequent walking, standing, and sitting for long periods of time; occasional climbing, bending, and squatting.   

Lifting:  frequently up to 10 pounds; occasionally up to 40 pounds.   

Vision:  constant use of overall vision; frequent reading and close-up work; occasional color and depth vision.  

Dexterity:  frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching.  

Work Environment: Work is performed in a typical temperature-controlled office environment, subject to typical office noise.

Incumbents in these classes may be required to work during irregular business hours and travel on an occasional basis.