Asbury Inn & Suites Assistant Executive Housekeeper chez ASBURY THEOLOGICAL SEMINARY

Description

Position Summary:

The Assistant Executive Housekeeper works under the direction of the Executive Housekeeper to help ensure and maintain the cleanliness of the entire Asbury Inn & Suites facility, including guestrooms, public spaces, offices, etc. The Assistant Executive Housekeeper strives to contribute to the Seminary's mission of hospitality by providing a clean and welcoming environment for all guests and visitors at the Inn.

Essential Functions:

1. Leads Housekeeping Team in the Executive Housekeeper’s absence.
   • Leads the Housekeeping Team in cleaning guestrooms in preparation for guests. (Making beds, stocking and sanitizing rooms, cleaning bathrooms, vacuuming)
   • Works with Operations Manager and Front Desk Staff to resolve guest concerns, including guestroom troubleshooting and maintenance requests.
   • Aims to ensure that every guestroom is clean and ready for use at the end of the day.
   • Oversees the training of new employees.
2. Cleaning Guestrooms
   • Fill out and interpret housekeeping reports, as well as understand the hotel management software
   • Clean and disinfect guestrooms (remove trash and dirty linens, make beds, vacuum, clean bathrooms)
   • Perform yearly "Deep Cleaning" of rooms (move furniture, turn mattresses, clean a/c units, defrost refrigerators, clean walls, etc.)
   • Communicate with Executive Housekeeper and Front Desk Staff regarding room statuses and potential maintenance.
   • Coordinate with Front Desk Staff to provide stayover service for guests currently in house.
3. Maintain Linens, Towels, and other Guestroom Amenities
   • Sort, wash, fold, and store laundry.
   • Stock various closets with linens, towels, cleaning supplies, and guestroom amenities.
   • Takes bi-weekly inventory of guestroom and cleaning items, including trash bags, tissues, soaps, hot and cold cups, gloves, cleaning chemicals, etc.
4. Clean Hotel Facilities
   • Clean, disinfect, vacuum, sweep/mop, and collect trash in offices, front desk area, and public restrooms.
   • Perform biweekly cleaning of hallways, public spaces, stairwells, laundry and fitness facilities, housekeeping areas, etc.
5. Assist Executive Housekeeper with Guestroom Projects & Upgrades
   • Work under the direction of the Executive Housekeeper to assist in the replacement or upgrade of furniture, guestroom amenities, etc.

Qualifications

Required/Preferred Skills

1. Basic knowledge of custodial skills and procedures.
2. Strong communication skills, able to effectively convey information and ideas clearly.
3. Demonstrated organizational skills, specifically the ability to prioritize job tasks.
4. Flexibility, including evaluating and selecting alternative courses of action quickly and accurately.
5. Interpersonal skills, able to manage team dynamics as well as guest interactions.
6. Lifting up to 40lbs, possibly on a daily basis.
7. The primary shift for this position will be Wednesday-Sunday morning/afternoon. Must be able to work holidays excluding Christmas.
8. Availability to work beyond scheduled shift on an emergency basis.

Education and Experience

1. Preferably, 1 year of Team Leadership/Management experience.
2. Preferably, previous cleaning/custodial experience.