Senior Account Manager - Healthcare Exhibits chez ACCESS TCA INC

Description

Senior Account Manager - Healthcare Exhibits

The Senior Account Manager supports the Vice President, Client Services, in providing a high level of strategic direction and client satisfaction to key accounts.

What you will do:

• Develop and manage new business and profitability
• Manage and mentor Client Services team by setting a positive example and providing adequate training opportunities
• Collaborate with creative department and outside resources to develop compelling RFP presentations that are on strategy, on time and on budget
• Seek new revenue opportunities
• Grow and retain current client base
• Increase profitability and client satisfaction
• Maintains a working knowledge of internal and external industry trends and business influencers to advise business decisions
• Manage the development of strategic account staffing and communication plans with account teams
• Attend client events to ensure high client satisfaction levels
• Ensure the establishment of multiple contacts and levels of contacts at client accounts
• Continually develop, source, and pursue new business opportunities and contacts; meet with prospects and clients to assist in conducting capabilities presentations
• Communicate the status of business development initiatives with internal stakeholders
• Stay current with industry trends to ensure we are innovating; champion and promote industry and company best-practices
• Facilitate timely client payments, working with A/R on invoice collection
• Assist finance department in implementing Master Service Agreements for key clients
• Communicate new initiatives, policies and procedures to the Client Services team
• Support the Client Services team in development of project budgets, and proactively managing internal client resources to meet overall account revenue goals
• Work closely with production department to ensure progress and quality of projects
• Work with Event Services teams to manage vendor relationships
• Analyze client input, together with background knowledge, research, field feedback, etc., to develop communication plans
• Perform administrative tasks related to travel, expense and time off approvals

What we would love to see:

• Local candidates ONLY
• Minimum of ten (10) years of healthcare experience in the Exhibit Industry
• Demonstrated success in a multidisciplinary, deadline-driven team environment
• Excellent interpersonal, communication, organizational and time management skills.
• Ability to think and act creatively, as well as analytically
• Ability to understand and articulate key product and corporate messages
• Excellent communication skills, ability to write and present persuasively
• Strong working knowledge of financial statements and financial analysis techniques
• Ability to travel to client sites and events as needed

Qualifications