IT Business Analyst chez BrightKey, Inc
BrightKey, Inc · Annapolis Junction, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Annapolis Junction
Key Information:
- Schedule: On-Site, First shift, Monday through Friday, 8:30-5:00
- Location: Annapolis, MD or Annapolis Junction, MD
- Salary Range: $90,000-$100,000 annually
- Benefits: Medical, Dental, Vision, other Insurance options and participation in a company 401k program
Key Qualifications:
- 8-10 years experience as an IT Business Analyst
- Project Management experience
- Experience in Financial and HRIS systems
- Ability to work effectively with internal IT and software development teams as well as clients and vendors

Business Analyst Duties:
- Partner with business leaders and stakeholders to gather, document, and prioritize business requirements.
- Translate business needs into functional and technical specifications for system enhancements and new applications.
- Facilitate requirements workshops, user story development, and process mapping.
- Evaluate existing processes and systems, identifying opportunities for efficiency, automation, and improved user experience.
- Support testing and validation of system changes, including UAT coordination and defect tracking.
Project Management Duties:
- Lead cross-functional project teams through all phases of the project lifecycle — initiation, planning, execution, monitoring, and closure.
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations.
- Manage vendor relationships and ensure external partners deliver to performance and quality standards.
- Identify project risks, develop mitigation strategies, and ensure escalation paths are clear and compelling.
- Conduct post-implementation reviews to ensure continuous improvement in project delivery.
Functional Areas Supported:
- Finance: Drive process improvements, implement and integrate financial systems, and automate reporting.
- Human Resources & Payroll: Lead implementation and enhancement of HRIS and payroll systems.
- Warehouse Management: Support WMS enhancements, system integrations, and operational analytics.
- Call Center and Business Operations: Support call center processes, streamline workflows, and enhance efficiency through system integration and process automation.
- Marketing: Improve processes, implement systems and integrations, and enable automation.
- Software Development: Collaborate with development teams to define requirements and deliver high-quality software solutions.
- Other functional areas as required.
- Serve as a liaison between IT and business departments to ensure alignment and clear communication.
- Mentor team members in project management and business analysis practices.
- Promote a culture of accountability, transparency, and continuous improvement.

Qualifications:
- Bachelor’s degree in Business Administration, Information Systems, or a related field.
- 8–10 years of progressive experience in business analysis and project management within multi-functional business environments.
- Proven experience leading complex projects across Finance, Marketing, HR, Payroll, and/or Warehouse Management systems.
- Strong understanding of SDLC methodologies, including Agile and Waterfall.
- Experience working with CRM, Accounting, and HRIS systems (e.g., Workday, ADP, Great Plains, Dynamics, HubSpot, etc.).
- Proficiency with tools such as Confluence, Smartsheet, or Jira.
- Excellent analytical, organizational, and problem-solving skills.
- Strong written and verbal communication skills with the ability to engage effectively with technical and non-technical audiences.
- PMP, PMI-ACP, or CBAP certifications preferred.
- Experience working with AI technologies is a plus.
BrightKey is dedicated to being an organization where all employees are treated with dignity and respect. We expect all our employees to maintain a workplace free from harassment and discrimination. Our focus is on merit-based standards in all hiring, promoting, performance evaluations and employment decisions. We strive to be a workplace where individuals of all backgrounds can succeed and thrive, regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran, or disability status.
IBA-102825
IT Business Analyst
Project Manager
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