Director of Human Resources chez City of Cleveland Heights, OH

About the Department

SUMMARY OF DUTIES: Administrative oversight of the Human Resources department within a high-performing, professional organization committed to excellence through continuous improvement and innovation. Oversight responsibilities include workforce planning, labor relations and management, compliance, talent management, change management, organizational and performance management, training and development, compensation and benefits, and employee relations.

Position Duties

DESCRIPTION OF ALL DUTIES:

1. Provide leadership for the City’s Human Resources Department and the City organization on all Human Resources matters, including but not limited to: recruitment, development and retention, benefits administration, risk management, EEO, performance management, and personnel records management; and is involved with discipline, grievance, and employee legal issues. 
2. Oversees and directs the City's benefits program and workers’ compensation program; works with City’s broker to select third-party administration firms for the City’s benefits and workers’ compensation programs; coordinates annual open enrollment operations for the City’s integrated health management program. 
3. Oversees and directs the design and implementation of employee onboarding, training, and staff development programs, and negotiates with consultants regarding the procurement of specific training programs as required. 
4. Oversees and directs the City's insurance, risk management, and occupational safety and health function; oversees the design, development, and implementation of a comprehensive occupational safety and health program and assists with the process of securing/renewing the City's property and liability insurance coverage.
5. Oversees and directs all pre-employment drug testing, Department of Transportation (DOT) Random Drug and Alcohol Testing for Commercial Driver’s License (CDL) holders, and employee non-DOT reasonable suspicion and post-accident drug and alcohol testing programs. 
6. Assists in the annual review, preparation, and administration of the City’s wage and salary program. 
7. Partners with other City departments to analyze organizational human resources needs and issues, and recommends applicable policies, procedures, and strategies needed to achieve the aligned goals of the City. 
8. Designs, develops, writes, evaluates, analyzes, and revises City policies, rules, regulations, codes, and ordinances to comply with existing or new local, state, and federal mandates. 
9. Resolves complex policy interpretation and employee relations issues, analyzes policy terms and conditions and facts and circumstances, engages parties and mediates disputes, makes decisions regarding interpretation of policies, rules, and regulations. 
10. Conducts formal internal investigations on complex employee issues; consults with respective department/division directors; interviews employees, witnesses, and other relevant parties; gathers and analyzes evidence, facts, and circumstances; establishes findings and makes decisions regarding appropriate remedy or course of action to resolve issues. 
11. Provides leadership and guidance to Directors in the administration and interpretation of the terms and conditions of existing collective bargaining agreements, makes decisions regarding interpretation and application of contract provisions, and serves as a principal member of the team representing the City at grievance arbitration hearings. 
12. Responsible for division administrative activities, including budget development and oversight, policy analysis, project management, strategic planning, and goal setting. 
13. Serves as the staff liaison to the Civil Service Commission. 
14. Assists the City Administrator in analyzing the potential realignment of the City’s organizational structure, as well as the potential reorganization of departments/divisions or the reassignment/reallocation of functions within departments/divisions; makes recommendations to the City Administrator regarding the feasibility and impact of such organizational changes. 
15. Monitors City activities for compliance with EEO, ADA, FLSA, and FMLA regulations and coordinates the City’s response to all charges of discrimination in collaboration with the City’s labor and employee legal counsel; researches all complaints and/or charge statements received from EEOC or OCRC and works with legal staff to assemble and compile all necessary documentation and formulate a strategy for defending the City.  

1. Accuracy and efficiency of work.
2. Ability to work independently and cooperatively with co-workers.
3. Regular attendance and punctuality.
4. Ability to interact in pleasant manner with employees and general public.

1. Works directly with the Mayor and City Administrator.
2. Works directly with the City Leadership team. 
3. Works directly with third-party vendors.
4. Works directly with the employee and public communities.

Minimum Qualifications

EDUCATION AND EXPERIENCE:

1. Bachelor’s degree or higher in Human Resources, Public Administration, Business Administration, Organizational Leadership, Law, or closely related field required.
2. Minimum of five years of professional Human Resource experience at the generalist level required.
3. A minimum of three years of Human Resources experience at the supervisor, manager, or director level required.
4. Extensive knowledge required for current and cost-effective approaches related to salary administration, healthcare benefits, pension plans, and recruiting.
5. Previous administrative oversight of both self-insured and premium paid benefit programs required.
6. Ability to interpret and enforce rules, regulations, insurance contracts and city ordinances required. 
7. Minimum of three years of coordinating or implementing public-sector labor relations programs preferred.
8. SPHR or PHR preferred. 
9. Experience in the development and implementation of policies and procedures.
10. Knowledge of risk management principles preferred. 
11. Excellent written and presentation skills.

Other Qualifications

ADDITIONAL INFORMATION:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOURS OF WORK
The normal work schedule is Monday through Friday, 8:30 AM – 5:00 PM (40 hours per week). The position requires reporting to City Hall. 

PHYSICAL DEMANDS
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

 WORK ENVIRONMENT
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

The City of Cleveland Heights is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status