BBW International - Manager Store Operations - Product, Theme and Selling chez Bath & Body Works
Bath & Body Works · Columbus, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Columbus
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
The Manager of Theme Product & Selling leads the development of field education for new products and selling behaviors to enhance the customer experience in stores. An expert in teaching how to lead and deliver an exceptional customer experience, they’re an advocate for the field organization and collaborate with cross-functional partners to conceptualize, develop, and deliver streamlined resources that drive results.
Responsibilities
- Lead the development of training resources to build, retain, and sustain field associate product knowledge.
- Identify and implement a learning strategy based on current customer engagement and selling techniques that are engaging, realistic, and relevant to today’s learner.
- Lead the gratis strategy for field associates, meetings, and conferences/events.
- Innovate and develop new methods of training delivery focused on product and selling education.
- Work with and influence stakeholders and cross-functional partners across the organization on the training vision, strategy, and priorities.
- Consistently work with field leaders to gather feedback to assess gaps, pattern and make recommendations to promote continuous improvement.
- Lead, inspire, and coach team members, fostering individual and team growth and agility through delegation, feedback, instruction, and inspiration. Build on strengths and identify areas for improvement
- Cultivate collaboration to encourage sharing of best practices, driving innovation, and continuing improvement.
- Cultivate an inclusive, impactful team that enhances team member contribution by creating an environment of mutual support and shared responsibility
%3Cul%3E%3Cli%3ERetail background, store selling/operations experience preferred%3C/li%3E%3Cli%3EExperience leading a team%3C/li%3E%3Cli%3EProven success at establishing rapport with business partners at multiple levels, working on larger teams, and collaborative work habits%3C/li%3E%3Cli%3EAbility to work effectively in a fast-paced, multi-tasking environment.%3C/li%3E%3Cli%3EStrong instructional design and project management skills.%3C/li%3E%3Cli%3ETravel requirements 20%%3C/li%3E%3Cli%3EKnowledge of E-Learning platforms specifically Articulate 360.%3C/li%3E%3C/ul%3E%3Cp%3E%3Cstrong%3EEducation%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3EBachelor%27s in Education, Communication, Business Administration, Human Resources or equivalent experience.%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3ECore Competencies%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli style=%22font-family:Arial;%22%3ELead with Curiosity %26amp; Humility%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EBuild High Performing Teams for Today %26amp; Tomorrow%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EInfluence %26amp; Inspire with Vision %26amp; Purpose%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EObserve, Engage %26amp; Connect%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EStrive to Achieve Operational Excellence%3C/li%3E%3Cli style=%22font-family:Arial;%22%3EDeliver Business Results%3C/li%3E%3C/ul%3E%3Cp style=%22font-family:Arial;%22%3E%3Cspan style=%22font-size:14px;%22%3E%3Cstrong%3EBenefits%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EBath %26amp; Body Works associates are the heart of our business. That’s why we%27re proud to offer benefits that empower you to Dream Bigger %26amp; Live Brighter. Benefits for eligible associates include:%26nbsp;%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ERobust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E401k with company match and Associate Stock Purchase with discount%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ENo-cost mental health and wellbeing support through our Employee Assistance Program (EAP)%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3EOpportunity for paid time off and paid parental leave. Plus, access to family and lifestyle programs including a family building benefit, childcare discounts, and home, auto and pet insurance.%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3ETuition reimbursement and scholarship opportunities for post-secondary education programs%3Co:p%3E%3C/o:p%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo1;%22%3E40% merchandise discount and gratis that encourages you to come back to your senses!%3Co:p%3E%3C/o:p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EVisit bbwbenefits.com for more details.%3Co:p%3E%3C/o:p%3E%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EWe will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: %3Ca href=%22https://bca.lacity.org/Uploads/fciho/Ban%20the%20Box%20Poster%20-%20Private%20Employers%2C%20as%20of%208.23.18.pdf%22 target=%22_blank%22 rel=%22noopener%22%3ELos Angeles Fair Chance In Hiring Ordinance%3C/a%3E, %3Ca href=%22https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf%22 target=%22_blank%22 rel=%22noopener%22%3EPhiladelphia Fair Chance Law%3C/a%3E, %3Ca href=%22https://www.sf.gov/information--fair-chance-ordinance%22 target=%22_blank%22 rel=%22noopener%22%3ESan Francisco Fair Chance Ordinance%3C/a%3E.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EWe are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.%3C/p%3E%3Cp style=%22font-family:Arial;%22%3EApplication window will close when all role(s) are filled.%3C/p%3E Postuler maintenant