Medical Assistant-Atlantis Medical chez Health Care District of Palm Beach County

Verifies patient's identification in accordance with the policies and procedures.

Prepare exam rooms for patient visitsensuring that the rooms are neat, clutter free, clean and disinfected.

Perform vital signs, height and weight in preparation for the patient's visit.

Interview patients to obtain medical information, including, but not limited to, SDOH, family, social,medical and surgical histories, medication reconciliation, appropriate screenings.

Assists with coordinating a warmhand off (WHO) to the appropriate behavioral health team member in response to any positive behavioral health screening result.

Requests medical records from outside providers or facilities when patient has informed team member they have seen another provider or been to the hospital since the last visit.Medical record requests will be handled per the existing procedure.

Ordering, performing, documentationof point of care tests (POCT) as per standing order protocol

Communicates any abnormal POCT results to provider upon receipt.

Ordering of Uniform Data System (UDS)required health maintenance screenings as per standing order protocol

Assist provider during the visit with any procedure, lab collection or exam as requested.

Performs certain medical procedures such as administration of subcutaneous and intramuscular injections/vaccines, POCT,suture/staple removal, EKGs, nebulizer treatments and ear lavage as ordered.

Checks the patient out after completion of the visit by providing instructions and education per provider sorders, scheduling of next appointment, assisting with coordination of health maintenance screening appointments and completion of any additional pending orders.

Performs essential office operations, including maintaining various logs and control testing for POCT equipment and liaising with hospital and physician offices to assist with coordinating continuity of care.

Clean and sterilize instruments and dispose of contaminated supplies.

Maintains, monitors and disposes of the biohazard waste into the biohazard containers per OSHA guidelines.

Prepares collected specimens for internal or external laboratory analysis, including proper labeling and completion of appropriate laboratory requisition forms.This includes following established protocols for ensuring proper handling of specimens and coordination with external lab pick up.

Assists with ordering of supplies by communicating with the ordering designee to ensure appropriate supplies are on hand.

Assists with the tracking of expiring supplies to ensure that they are removed from clinic use and disposed of appropriately at time of expiration.

Performs scanning of any documents, outside records or results, etc. that need to be part of thepatient 's medical record. Scanned items are labeled and housed in the medical record following the established medical record process.

Communicates results to the patients per the provider's instructions following the diagnostic result tracking procedures.

Maintains OSHA guidelines for the department.

Enters incident reports,complaints and grievances in the electronic event reporting system as appropriate.

Emergency duty may be required of the incumbent that includes working in Red Cross shelters or to perform other emergency dutie,s including,but not limited to, responses to threats or disasters, man-made or natural.Additionally, incumbents are required to perform emergency response and management duties for Palm

Beach County as required.

CustomerService: 

Every employee knows and understands his/her patients and focuses on delivering to them the highest-quality services(s) in the context of the overall mission.

Communication:

The ability to express ideas effectively face-to-face, as well as in writing, in individual and group situations, adjusting language and terminology to the needs of the audience ,and the ability to synthesize information received verbally and in writing.

Teamwork: 

Creates effective working relationships within and across organizational boundaries.

Initiative and Ingenuity: 

The capacity for self-motivation that is manifested by innovation and creativity.

Commitment to Quality: 

Consistently maintains a highlevel of quality that meets specific standard operating practices and procedures, consistent with organizational goals.

Productivity:

Employee makes use of work time in an efficient and productive manner.

Promoting Quality, Customer Service and Productivity: 

Utilizes continuous quality assurance processes to ensure quality, appropriate services are rendered to the customer in order to meet or surpass established goals and objectives

MeetingStrategic Goals and Objectives: 

Plans actions to accomplish designated and desired outcomes.

Diversity Competencies:

In the interest of ensuring continued workforce diversity at the Health Care District every staff member is required to Promote team building among a diverse workforce, model a positive attitude regarding diversity, create and maintain a work environment that is respectful and accepting of diversity, and demonstrate recognition of the value of individual and cultural differences.Demonstrate the ability to successfully recruit ,retain, and manage a diverse workforce.Ensure that service delivery is provided in a culturally competent way and consistently treat customers, partners, and coworkers with dignity and respect