ERP Developer (BUSIN005732) chez Sargent Aerospace & Defense

Business Systems Analyst

Who We Are Looking For

Sargent Aerospace & Defense is seeking a detail-oriented, proactive, experienced Business Systems Analyst to join our growing Business Systems Team. This role is key to supporting and enhancing our business processes and ERP system, directly impacting operational efficiency across the organization. As part of a larger team that values innovation and collaboration, you’ll work on meaningful projects that drive real business results. We’re looking for someone who embraces our core values, is eager to learn, and thrives in a collaborative cross-functional environment.

Position Summary

As a Business Systems Analyst at Sargent, you will be responsible for analyzing, designing, and implementing improvements to business processes and enterprise systems, with a focus on enhancing operational efficiency and supporting company growth. This role serves as a critical link between business stakeholders and technical teams, ensuring that enterprise systems are aligned with organizational goals. You will collaborate with cross-functional teams to identify system needs, translate business requirements into technical solutions, and support the ongoing optimization of our ERP system. The position will report to the Tucson IT & Automation Manager.

This is more than a job—it’s an opportunity to help shape the future of our systems and processes.

Responsibilities:

• Analyze, design, and implement improvements to business systems and processes
• Collaborate with stakeholders across multiple departments to document business requirements
• Translate business requirements into functional system requirements
• Develop and maintain documentation, including process flows, user guides, and training materials
• Provide training, documentation, and ongoing support to end-users
• Support ERP configuration, testing, and deployment of new features, modules, and upgrades
• Lead user acceptance testing (UAT) and ensure the system meets business expectations
• Monitor system performance and recommend enhancements or integrations with other business systems
• Assist with data migration, reporting, and dashboard development using tools like SQL, SSRS, or Power BI
• Manage project planning, change management, and stakeholder communication
• Utilize cross-functional teams to help make project and system decisions
• May lead a small to medium group of team members
• Support the Business Systems Team with all other required technical needs

Minimum Qualifications:

• Must be a U.S. Citizen
• Bachelor’s degree in Information Systems, Business Administration, or a related field
• 2+ years of experience as a Business Analyst or similar role
• Strong understanding of business processes in areas such as operations, finance, or manufacturing
• Experience with ERP systems (Infor CloudSuite Industrial / Syteline)
• Excellent communication skills, both written and verbal
• Proficiency in requirements gathering, process mapping, and documentation
• Ability to translate technical concepts for non-technical stakeholders
• Strong analytical and problem-solving skills with a deep understanding of business processes
• Excellent organizational skills and attention to detail
• Proven ability to manage a team
• Ability to manage multiple priorities and work independently or in cross-functional teams
• Position is fully on-site with a partial day on Friday

Preferred Qualifications:

• 3–5 years of experience in business systems analysis or ERP implementation/support role
• Advanced proficiency in ERP platforms, especially Infor CloudSuite Industrial (SyteLine)
• Strong working knowledge of C# and .NET programming
• Working knowledge of SQL databases for data manipulation and extraction
• Experience with manufacturing or aerospace industry processes
• Certifications such as CBAP (Certified Business Analysis Professional) or ERP-specific credentials
• Experience with data visualization and reporting tools, including Power BI, Tableau, etc.
• Knowledge of ITIL or other service management frameworks
• Strong understanding of system integration, APIs, and middleware technologies
• Demonstrated ability to lead cross-functional projects and manage stakeholder expectations

Why Join Sargent?

• Be part of a team where your work has a direct impact and is valued
• Opportunity to make a difference
• Record company growth
• Opportunities for professional growth and development
• Be in a culture that values innovation, integrity, and continuous improvement

Join the Sargent Legacy in Securing Our Future

RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries.  Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets.  RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.

In 2015, RBC acquired Sargent Aerospace and Defense.

Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land-based vehicles.

At Sargent, our mission is to secure our future by making the challenging a reality.  We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.

Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.

Dedication to our core values. Our must haves…

• Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
• Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
• Customer Focus - We act with excellence in each and every interaction.   Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time.  Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
• Teamwork - We are better together.  Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
• Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
• Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo.  Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.

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