Med Admin Tech chez CHARLOTTE BEHAVIORAL HEALTH CARE INC

Description

• Assist nursing staff, providers (APRN and/or Psychiatrist), and Chief Medical Officer (CMO) with managing day-to-day clinic responsibilities in a fast paced, open access environment.
• Establish a helping relationship and effectively communicate with patients and/or guardians in a behavioral health outpatient setting.
• Complete and document vital signs, height, and weight, when needed.
• Obtain and document necessary information from patients and/or guardians to ensure the Electronic Health Record (EHR) is updated with correct information.
• Stage documentation, as required, in EHR.
• Answer and route calls and messages.
• Complete urine drug screens (UDS), when needed.
• Review treatment/service plan, on behalf of provider, demonstrating a thorough understanding of cultural issues and privacy rights.
• Respectful and effective interaction with patients, natural/paid supports, co-workers, and other stakeholders.
• Review and monitor information in the EHR to ensure accuracy.
• Document contact attempts, interactions, etc. with patients, guardians, referral source, etc. appropriately in the EHR.
• Assist team with monitoring caseload and attempt to re-engage patients by phone who are due for routine appointments

Benefits

• Career Growth Opportunities: We invest in our leaders!

Full-time

• Dental, vision, health, and life insurance. 
• Employee Assistance Program (EAP).
• Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan.
• Paid Time Off (PTO). 
• 11 paid holidays.

Must meet eligibility requirements

• 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements. 
• Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff

Qualifications

• High School Diploma or equivalent.
• Minimum two (2) years medical or behavioral health experience.
• Experience working with a co-occurring population preferred.
• Licensure, certification, registration are current including continuing education requirements.
• Ability to pass a level II Background clearance and drug test.
• Valid FL drivers’ license, insurance, and safe driving record.
• CBHC New Hire Orientation (NHO) completed within first two (2) months of employment.
• Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures.
• Ability to use a computer.
• Attention to detail.
• Ability to work independently and as part of a team, in collaboration with other community partners.
• Ability to manage stressful situations and display appropriate work demeanor and boundaries.
• Ability to demonstrate excellent customer service.
• Strong oral and written communication skills.
• Ability to perform repetitive tasks.
• Ability to sit or stand for extended periods.
• Ability to safely operate a motor vehicle in all driving conditions.
• Ability to lift up to 10 pounds.